A Wandering Soul
February 21, 2025
There were frequent earthquakes in the Santorini waters two weeks before check-in, and the media reported that most of the locals had left. I asked the travel agency to contact the hotel to negotiate a cancellation or change of check-in date, but the hotel refused both requests. I explained again that the ferry to the island and the flight to the island were cancelled and I couldn't go there at all, but the hotel still refused. My reservation was non-cancellable, so the hotel's refusal was understandable. However, several non-cancellable reservations I had in Crete were cancelled for free after I explained that it was because of the Santorini earthquake. In comparison, this hotel was unkind, especially when I asked to postpone it to the off-season.
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