Aelia Luxury Suites

The hospitality was great. Most staff are friendly and very helpful. The room was clean and comfortable. One of the cleaners gave us a Christmas gift! We had an enjoyable time to stay in the hotel.

its nice place, but i dont think i would come again

I really liked the room’s decoration, especially the indirect lighting—even under the big bed, which was a nice touch! The two young employees at the reception were kind, funny, and professional, making the check-in experience enjoyable. The hotel offers a swimming pool and four large heated jacuzzis, which add a nice touch of relaxation. However, staying in a location like Karterados, close to the airport but a bit far from other attractions, means renting a car is essential. I removed one star because the services didn’t feel up to the level of a 5-star hotel (no 24/7 reception, no room service, etc.). That said, the breakfast was good, and overall, I consider this hotel an excellent choice for the affordable price we found (less than €100 per night). I didn’t take photos of the room but included shots of the breakfast and pools.

We stayed at Aelia Luxury Suites for 3 nights during our anniversary trip. This resort is amazing! It truly felt like home for our short visit. The staff is so welcoming and helpful. The property is beautiful. The rooms are very spacious, clean and comfortable. The breakfast was absolutely delicious! We ate dinner at the restaurant twice and enjoyed that as well. Don’t think twice about booking here!

We arrived on 29th September 2024 in the evening. The Receptionist checked us in and then showed us around and then brought our luggage to our room Our room was gorgeous but very basic as no draws for our clothes and limited space to put our things on. The mini fridge was fabulous and mini bar prices reasonable The breakfast was excellent despite food running out and full English rather cold, but large selection to pick from. The Chef makes the best omelette ever.The lunch was lovely and the 5 course dinner was also lovely. The Staff here are excellent and very hard working. My only gripe was the mis understanding l had on check out day. Check out is 11am and our transfer was 14.30,just before leaving the Bartender said owed him €40. I queried this with Reception who said to sit round the bar and pool area when checked out from the hotel you either spend €40 at the bar or if no spending done pay the money. My Husband and I had spent no money at the bar,we just relaxed for a few hours. After consulting with Guests checking out that day the Receptionist said you do not pay for a couple of hours stay. Had we known in advance we would have paid €50 for a late check out. The Hotel has fabulous grounds and well maintained and you can walk to the village or Fira although no pavements so you take your own life in your hands walking. We walked to a large supermarket in the village and got all our luxury items. It is €15 to the supermarket Sanitarani is a truly beautiful island and we did two day tours on land and at sea. We took the Hotel complementary shuttle to Fiara and did the cable car and saw the sunset and had a bite to eat. We loved the hotel but sadly will not return as the issue with the €40 was rather traumatic