Companion09702933259
June 20, 2025
There are not many entrances to a hotel in the world like that at KK. Gives me goosebumps just writing this. The design and layout of the hotel, the way the rooms are basically 5 star caves, the refinement of the decor, the bright whiteness of all the stone, everything is impeccable. And then you add to that the service... The team literally cannot do enough for you. Example, we wanted to buy a particular bottle of Greek brandy so I texted the concierge on WhatsApp (all guests have this service and they are unbelievable). I got an immediate reply, Christos, the F&B manager was on the case. 20 minutes later he came to me, in person, on my day bed to give me an update. A couple of hours later they had found a supplier (their supplier didn't have it), they called the shop, told them we were coming and then gave us directions. This epitomizes their service ethos. Elisabetta, the sommelier, asking if we wanted our last glass of wine from the bottle in our room, she then brought everything to us. Ricky sincerely telling Louise how wonderful she was looking when we went out in the evening, I could go on - the service here is absolutely world class. I have already thanked the hotel but want to do so here with this review to recognise the culture Leo and his team have built. I have been fortunate enough to travel all over the world and stay at some of its best hotels and this was the absolute best. We are so grateful for the 5 days we had with everyone. Shout out to Athena, Fernandes and Bill as well for their outstanding service.