Romantic Spa Resort by Romantic Collection

What to say .... I strongly advise against this structure !! Why? ... We arrived in Santorini at 2:30 in the morning due to a flight delay ... We had booked a taxi ... but on the way to the Romantic resort the taxi driver informed us that he would take us to another location ... because .... first the swimming pool was broken ... then the bathroom ... then he told us that practically our room (booked and paid for a couple of months before) was not there ... So tired and angry we were accompanied to the Romantic ... there was the owner Kosmas ... Who reiterated that there was no room ... and that he had found us another accommodation for the night ... but that the next day he would have solved it..... so we went to another location... nervous and tired we didn't sleep a wink... the next day we went to the reception to get Kosmas to call us... (As per arrangements made a few hours before) but his answer on the phone was .... this is your accommodation ... if you don't like it, contact booking ... Disappointed and angry ... since we were also on our honeymoon ... we decided to stay there... In order not to ruin our holiday... Kosmas hasn't been seen or heard from in 8 days... Not very correct, not at all reliable...

Reservamos el alojamiento con bastantes meses de antelación, nos aseguramos que al llegar de noche estuvieran para abrirnos la habitación. Sorpresa, el anfitrión estaba drogado en su casa y nos canceló la reserva al llegar de madrugada. Penosa experiencia no se la recomiendo a nadie, a parte seguimos intentando recuperar el dinero del alojamiento por parte de Booking, plataforma la cual no recomiendo usar porque es otra estafa, después de llamar 60 veces por lo menos, enviar hasta nuestra alma en documento se siguen riendo de nosotros poniendo excusas baratas. De verdad no os alojéis aquí, y recomiendo encarecidamente que NO USÉIS BOOKING.