We had booked a junior suite. This room only has the name. It is small, there is very little space to store your belongings … the view is not what you see in the photos of the hotel either. There are two large air conditioners that obscure the view of the volcano and if you want to see the sunset you have to move forward a little on your deck chair and there, you find yourself next to the neighbors and in the passage of those who go up in the upper rooms. In short, the photos are a bit misleading, they correspond more to more upscale rooms. We have however paid almost 1300€ for 5 nights!!!! Opinions praised the quality of the breakfast: certainly the orange juice is in a hurry, apart from that, bread, jam, pastries are industrial, low-end tea and nescafe for coffee: nothing to jump out at! Transport to get to the hotel is offered at 30€ on the hotel website, it is wrong, now it is 40€ plus taxes???? 2,50€???? And we ask to pay in cash…. Here then… !!!!!! We saw very well placed hotels, moreover with swimming pool which is appreciable from June for the same price… we regret our choice. The value for money is not there! To end on a positive note, the rooms are very clean and the staff very smiling and friendly.
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