The alley leading to the hotel is either up or down the slope, so the hotel should let the guests know there is porter service to carry the bags to the reception.
We booked a taxi service at the reception to go the port but not sure why the taxi driver put us near and made us walked with our 3 luggages to the port which is about 5 mins aways.
if the destination is the port, we should be drop at the port and not near the port. The taxi driver is forever rushing for time and i think it is a bad experience, Nano Suite pls do not book this taxi driver for your guests.. The people or the companies that you work with reflects on your image. thank you.
Other than that, all was good and fine for us.