ElenaFT50
July 20, 2024
Beautiful & stylish hotel on the beach, with the most attentive staff, whose enthusiasm showed albeit on occasion a bit forgetful with some of our orders/requests. We were welcomed with fresh fruit & bottled water on our arrival in all our rooms, which was replenished daily. The mini bar was well stocked but a bit pricey, and we found Whispering Angel & a good selection of Champagne in the little supermarket opposite! Our rooms were luxe and extremely large & comfortable and good quality bathroom products. Housekeeping were well drilled, efficient with high standards and rooms spotless after every refresh and turn down. We were given a room upgrade, with a pool, to our 3 rooms which was a treat but sadly the pools where a bit dirty & only cleaned once, on the day we left (6 days later)! We ate lunch at the residents pool regularly, the menu had a good variety of options, & we where looked after by Thalia who was amazing…the best example of staff who was attentive without being intrusive…superstar & deserves all her tips, who brought us cold fragrant towels, local drinks to taste and fresh fruit kebabs, free, daily. Breakfast has lots of options, you will not go hungry, caters for all dietary needs and the staff are super friendly and multi lingual. We only ate dinner once during our 6 night stay as we were quite disappointed at the experience on our first evening; it took nearly 90 minutes for our food to arrive (10pm), the menu options were limited - many of the same dishes are on the daytime lunch menu which our young adults had already tried - our pre-dinner drinks took 30+ minutes to arrive, wrongly charged €150 for an €85 bottle of rose, which was expensive enough, and one of our dishes, seafood linguine was a mix of cold & warm pasta…hence we ate at other restaurants for the rest of our stay! The daytime has a cool buzzy vibe with day guests and music from the resident DJ and our group of 6 were happy to enjoy being at the residents pool rather than the iconic beds around the main pool, but can see the attraction if you’re with a group of friends & share the €500 cost of hiring these beds, it looked quite a party! It’s very tempting and easy to not move from NB, and very safe and enjoyable if you’re travelling solo or as a single parent with your teenagers, but you must venture out & visit Fira, Oia, Black Beach (full of beach clubs & restaurants), and the villages of the Caldera..especially at sunset time as you’ll miss highlights of Santorini. Although young children are very welcome at the resort, it’s not really suitable or ideal. We received complimentary 30 minute treatments at the Spa, which was fabulous, so much so we booked more treatments during our stay! Both Kostas & Angela are experienced therapists and made you feel relaxed and comfortable. Despite the airport being adjacent to the hotel, thankfully the air traffic was limited and only occasionally noticed an inbound plane or engine noises at takeoff, but at least