Guest User
August 8, 2023
Our experience at Phos The Boutique in Santorini had its highlights, though a few aspects left us a bit disappointed. The breathtaking view from our villa and the luxury of our private pool were undeniable high points. We enjoyed spending our days relaxing by the pool and taking in the views. The food was exceptional, particularly the breakfast spread, which was very much needed due to lack of good restaurants in the area. The 5-star attentive service from Anna and George was amazing, they were always available to get us anything we needed. Joanna’s housekeeping was also truly impressive, and we have nothing but good things to say about the staff and the service. However, certain aspects did take away from the otherwise wonderful stay. One notable issue was the lack of proper storage for clothing in our villa. The absence of drawers or sufficient storage options was a noticeable inconvenience. Additionally, our choice of a two-bedroom villa had its drawbacks. While the master bedroom was fantastic, the second bedroom lacked a door and was part of an open-plan layout. This arrangement fell short of our expectations for privacy and comfort. Another minor setback was the challenge of maintaining privacy. Conversations and music from neighboring villas were easily audible which compromised the sense of seclusion. Neighbors frequently peering over wasn’t the most comfortable thing. The villas/rooms are in close proximity to the reception, so conversations being had in the reception area (staff, check-ins, check-outs, guests) were easily audible from our room, and frequently woke us up early mornings. Thank you Anna for doing everything you could to mitigate the noise. Lastly, the ongoing construction next door detracted from the serenity we had hoped for. The noise from drilling and other construction activities was a notable disruption, and considering the premium price point of our stay, it was disappointing not to have been informed about this in advance. I’m not sure why they would choose peak season for construction, because it definitely impacted our stay. In summary, while Phos The Boutique has its merits – the panoramic views, attentive service, and delicious food– there are certainly aspects that require attention. Enhancing room amenities, ensuring adequate privacy, and providing timely information about potential disturbances/better planning the timing of construction work would have made it perfect.