Santo Mine Oia Suites

If I can give 6 stars I would give it to- this hotel. It is spectacular! The staff is so attentive to everyone, the grounds are beautifully kept, the location is outrageously amazing. The sunset at this hotel is perfect every time. Highly highly highly recommend!

Considering the price and snootiness of the place, it was such a HUGE let down - do not waste your money here! The restaurant situation is a total disaster as they can't accommodate all the guests in it so it forces you to order room service and pay more for it and then if it rains they have no seating available because restaurant seating is all out doors so it forces you to order room service (again). You are gouged for every nickle and every dime should you ask for anything extra (like more water for the htoel room because tap water is not drinkable) There are no other convenient food options unless you walk into own about 15 mins away which isn't possible when it's raining or 100 degrees outside so they have no backup plan for this. The rooms have no drawer space and drinking water is hard to obtain unless you spend a fortune asking for it. The staff definitely tries hard so nothing against them but they have been trained poorly and struggle to be proactive or think out of the box. The 2 restaurants on site have extremely limited menus options. Unfortunately I had just come to this hotel after staying at the Mykonos Grand which is over the top for service, food and facilities where they bend over backwards (and charge alot) but without having the horribly snooty attitude of this hotel. Breakfast was also a HUGE let down - this place is NOT focused on service. It's a very basic breakfast buffet with mostly cold food and cold tea/coffee that is served and I haven't gone to a breakfast in Greece yet that doesn't offer champaign/mimosa but that wasn't offered here either. But again the servings were poor - when asking for an orange juice at breakfast the glasses come one-third full (not half but one third) . It comes across as embarrasingly cheap so maybe they should invest in much smaller glasses to save money and Unfortunately we were only on the island for 2 nights so it really ruined the whole Santorini experience for me! There are definitely better luxury places to stay on the island.

I can't say enough about this place. From the time we arrived to the minute we left, we felt pampered. The attention that all of the staff paid to us was incredible. Our room was terrific. Our view was amazing. My wife and I felt like we were at a White Lotus venue without all of the drama. Although it was an easy walk up the hill to the main shopping area of Oia, we did not feel like we were among a lot of people. Actually, it was quite the contrary. The food at the breakfast buffet was varied and delicious. They seemed to cater to a number of diets and food allergies. I highly recommend this hotel.

All of the staff was super friendly and amazingly helpful, went out of their way to assist us however they could. The room itself along with all the facilities were kept very clean with amazing views from both the room and the restaurants. Would recommend to anyone looking for a nice relaxing place to stay and will be coming back.

We had a lovely time at Santo Mine celebrating our 35th Wedding Anniversary. The location is breathtaking with the best views of the sunset that you could wish for. Everything looks brand new, and the bar, dinning and pool area is beautifully designed. We had a sunset suite with pool. The room itself is quite small, but it’s all you need, and the outside sitting area and pool give the privacy you need for a floating breakfast or afternoon read in the sun. We did a wine tasting which is very worthwhile. Who knew that Greek wines are so good? The assistant F and B Manager did the tasting (sorry, I didn’t get her name) but she was very good and informative. In fact, all of the staff were outstanding. Nothing was too much trouble. A special mention to Yanis and Katriona (there were 2!) at the pool. It is worth following the path up past the outdoor gym to the newly build church to get great views of Oia too. The hotel is only 5 minutes or so from Oia by a path just opposite reception. There are many excellent restaurants, and we got recommendations from the Concierge and they were all excellent. It is worth getting them to book as we always got the best seats in the house. The hotel really is an oasis and it’s nice to return after the hustle and bustle of the town. I’m giving it 5 stars for the overall experience. But it’s not 5 stars in the way The Oriental or Gleneagles is. But I would recommend it as a top-quality place to stay on Santorini.