Best Hotels in Santo Domingo, Dominican Republic

I get my reservation though the sales department. The person I deal with is very courteous, 1. I agree with couple of bad reviews here,,,,, Key issues, room outdated and moist smell on rooms and hallways, ( they are trying to fix the issues with dehumidifiers throughout the floor's hallway.... 2. front desk : they have inexperience front desk agents..... ( looks like no customer service skills training is happening at this location.... 3. to give the benefit of the doubt, this location has what is called club members that are not guest of the hotel, but they use the facility's gym, pool, sauna, and amenities from the hotel. so I think this ism the reason why the front desk and some of their staff lacks of just serv. skills. mix of people ...... and locals that visit or are member of the club are the med high class of the country and treat staff like if they are slaves..... so part of the problem lays in that, they try..... talking about the front desk staff....... 4. other staffs, they think they know everything..... one thing that bothers the most is when someone is trying to cover a fault with an excuse that doesn't even make sense.... please don't BS a Bs'r. 5. Rooms: other than having a moist smell, they lack of insulation ( sound proofing) you can hear everything that is going on on the other room, and when I say everything, is EVERYTHING..... my 11 years old asked me if they were killing someone on the other room..... 6. ammeneeties and restaurant staff, very courteous, and pleasant tried to accommodate me as much as they could possible can...... 7. Staff at 8th floor. they have a cigar lounge up there and more of a pleasant view away from most locals that visit the facility...... 8. if you want to have a nice sleep try executive rooms. everything is different.... by the way THIS IS A VERY CHEAP ($$$$$$ WISE) HOTEL.

This is a really great, quaint hotel. The daily breakfast is nourishing (a mix of Dominican and American fare: Mangu, salami, eggs, fruits, good coffee and fresh squeezed juice). The staff are really nice and the room (I got a King Colony) had great hot water, was very clean and had strong AC. You can also set up your own Netflix, Amazon Prime or Disney. Zola Colonial has a lot to offer with great restaurants and everything is walking distance. Uber is also familiar with the location. They also offer pick up from the airport but you have to email them (40 USD flat fee) and you pay the driver- he is super nice. I did Uber going back however since I got more familiar with transportation options. When I go back to Santo Domingo, I’ll go here. I felt safe walking around in any hour of the day (I acknowledge I am a man) but did not see any harassment or misogyny. There are bodegas around and a great sky bar up on roof top. I don’t currently drink alcohol but the menu looked amazing (I drank Agua con gas and juice). Please go.

My layover in SDQ was utilized for resting. I did enjoy my room. It was clean with all the amenities. I enjoyed sleeping long hours without any interruptions. The members of Staff were pleasant and service in the restaurant was quick. The hotel is in close proximity to the SDQ airport and was ideal for my layover. Taxis were available at the behest of the front desk.

This absolutely gorgeous hotel in Santo Domingo's historic colonial zone is the perfect home base for your visit to the Dominican Republic! The beds were comfortable (with very fine linens) and rooms were spacious, and the staff friendly, helpful and efficient. In particular we thought Hector the doorman/maletero, Clara at breakfast and Dilcia with security went above and beyond. Cannot remember the names of the lovely women at the front desk when we checked in, but they were also wonderful. The breakfast buffet was not only delicious, but there was a wide variety-something for everyone-without sacrificing several traditional Dominican breakfast foods (which we love and find are often left off hotel menus.) We even got a complimentary tour of the historic hotel and surrounds-the icing on the cake!

I would definitely consider staying at this property during my next trip to Santo Domingo. The property itself is beautiful and well-maintained. The staff is very nice. And also the pool is a great place to hang out. One of the better Radisson properties I have ever been to. A very good value. One thing to keep in mind: the breakfast is not free although at a lot of other hotels at this quality breakfast is free. It cost about $15 per person. My suggestion would be to look elsewhere. But other than that, it’s a fantastic place and great staff.

The hotel is very well placed to visit the capital on foot.. very pleasant staff, and small care. The breakfast is very nice and varied. The room with sea view, the possibility of drinking a glass on the pool terrace.. A small effort for French would be the little more !!!

The breakfast is very good, and the overall environment of the hotel is also very good! There is a small ** downstairs, saying that the exchange rate for local currency in ** is much better than at the front desk! In addition, the hotel also charges a 25% tax!

With a stay at Courtyard By Marriott Santo Domingo Piantini in Santo Domingo (Downtown Santo Domingo), you'll be within a 5-minute drive of Blue Mall and Agora Mall. This upscale hotel is 2.5 mi (4.1 km) from Malecon and 8 mi (13 km) from Assembly Hall of Jehovah's Witnesses.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a communal living room.You can enjoy a meal at the restaurant serving the guests of Courtyard By Marriott Santo Domingo Piantini, or stop in at the grocery/convenience store.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 160 air-conditioned rooms featuring iPod docking stations and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Following an error made at the reception, I was upgraded, which allowed me to discover the premium floors of the hotel. The rooms do not differ much from those on the other floors. But the roof top service is much more personalized, the view is superb. I enjoyed the experience very much.

Stayed here as part of a medical service trip to the DR so we had 6 rooms for one night each at the beginning and end of the trip. We were welcomed with a warmth that is typical for the DR but there were a couple of problems on initial check in. Note that, like many hotels, not all rooms have two double beds and this was an issue for us, since our volunteers share rooms. This took some time and resulted in four of us being walked to another, nearby Hodelpa. Note that, even if you reserve a specific type of room, it pays to double check availability if this is important. There is a small, well managed parking lot at the hotel but the emphasis is on small. If you arrive by car, as we did, they will take your keys so they can move cars in and out of the tight space. There is a pay to park parking lot a couple of blocks away should the hotel spaces be full. The cost for this is nominal. Reception is airy and comfortable, with places for people to sit whilst other members check in. Once checked in, the rooms are accessed via a stairwell or a tiny elevator that reminds me of those one finds in Parisian hotels of a certain age. No room for more than 3 people, fewer with luggage. Also, the stairs seem to finish on the third floor despite there being rooms on the 4th! When you reach the top of the stairs on the third floor, you need to turn right, and double back on your self to find the stairs that lead to the 4th. Trust me, this is not intuitive! The rooms are functional but clean and comfortable. The bed in which I slept allowed for a great night's sleep and all was quiet which is a boon in SD which can be someone noisy especially in the evenings. I am not sure all rooms would be similarly quiet, but the street on which the hotel sits is relatively peaceful despite its proximity to the colonial center. Breakfast is provided and was excellent indeed. Plenty of choice and well staffed. There is a small patio area outside which is the pick of the available places to eat breakfast I reckon. Good choice of hot and cold foods were offered. Upon check out we were charged for eating a packet of ”Cheese-Its” from the room, which we had not consumed. One of the most annoying things in a hotel is having to argue you had NOT done something, especially taking things from the minibar, which I almost never do due to the high price of said items. I hate it when hotels make these phantom charges and, frankly, it happens about 30-40% of the time in hotels and necessitates an argument where one has to prove oneself innocent. Tiresome, even if it is only a few dollars each time. However, I would stay here again, it is a great base for the colonial center and very good value too.