Guest User
December 26, 2023
Positives: Great clean pool, and professional in talking. Very friendly staff. Shower was good hot water. A lot of good local restaurants and takeaways close by to sample Dominican food. One of the staff members was always smiling when trying to help, Thank you Francisco for your efforts. Very positive: due to the number of people in our party, the hotel accommodated us to move from a pair of 2 second floor rooms to the ground floor, and were very understanding, thank you for that! Hotel located very close to main highway. Negatives: Very poor wifi quality, 1 of 4 rooms had 2 big cockroaches, leaking facet caused wet floors, the tv picture quality was bad. Staff respond to requests but it took time to resolve issues, ex. getting towels. The kitchens were in need of maintenance- cupboards broken, and very little cutlery available, This hotel needs a lot of maintenance to get it up to scratch. Laundry charges per item, be careful, we got charged heavily as charges are per item and depends on the item. It is NOT close to a beach, its close to a waterfront walk (not swimming beach). Note- if you do not speak spanish, make sure you have a translating tool.