Hotel Panamericano

Wonderful hotel! Very tasty breakfast. All staff are awesome, but we want to express our appreciation especially to Miguel. Miguel’s English is excellent and he helped many times to resolve some language barriers and important questions about our travel.

I stayed 3 nights in the so called executive single room. My room was of a decent size, with all the appropriate amenities including a chair, a table, etc. There was also a small balcony, which was a nice surprise. The balcony was overlooking the street, which ended to be relatively quiet (Saturday and Sunday felt pretty dead in this area though). The bathroom was also spacious, everything worked properly, with enough hot water and a proper water pressure. The room looked clean to me and there was no issues with housekeeping. I could tell that the room furnishings were worn out though, like old furniture, etc. It didn’t bother me much because of my short stay, but it was quite apparent nonetheless. A/C also looked old and it was a bit noisy. The buffet breakfast was adequate. It didn’t have a plenty of choices but it was OK for me. In terms of location, as you probably already know, it is very central. I walked to the hotel back from San Cristobal's Funicular Station (taking Uber there) and also walked everywhere. If you don’t like walking, then Uber is readily available in the area. Also, as I said earlier, keep in mind that this area is pretty dead on weekends. On weekdays the area comes to life and there are many restaurants next to the hotel that offer lunch menus. In terms of service I can’t say much because I barely asked for anything. But it seemed OK. Wi-Fi in my room was non-existing. This was a bad experience. But I suspect it was because of my room’s location. Otherwise Wi-Fi worked OK on the floor or in other places. The hotel also charges for everything, even for a bottled water in your room that is there on your arrival. All in all, not a bad experience. I am giving 4 stars but it is more like 3.5 stars review. I would recommend it for a short stay.

Old style hotel with quite dated rooms haphazardly modernised in places. Nice large bed. Tv didn’t work. Slow lifts. Average breakfast. Almost no English spoken. Good central location. But not bad value. Despite other comments here the area seemed ok, or at least no different to most other parts of Santiago.

This hotel has a fairly decent quality of service - a good free breakfast is provided, it's not too expensive, and the room was fairly large and clean. The internet is reasonably fast and I even had a small balcony. However, the major drawbacks on this hotel for me are twofold - firstly, the hotel is right in the middle of downtown Santiago. That might seem like a perk, but for me it was the opposite. It's quite a dangerous area, especially at night, with muggers and pickpocketers being quite common here. Coming back to the hotel every night, I only really felt safe once I could see the hotel - which is also not that easy to spot. In fact, one night I did in fact get mugged and my phone and wallet were stolen - no more than three blocks away from the hotel! The reception did try to help me, but here is the other drawback for me - almost none of the staff spoke English. Those that did spoke very little, which it very difficult to communicate what had happened and how I wanted them to help me. Overall, it's a nice hotel with fairly reasonable prices, but as I said before, those two drawbacks mean I won't use this hotel again. Still, if you're Spanish is good and you're set on staying in central Santiago, you might consider staying at this hotel.