Lux Apartamentos Santiago

The apartment is well-equipped and super spacious. The only thing to improve would be small elements that are necessary, such as a dish towel in the kitchen, or some detail that is appreciated when arriving from a trip such as a bottle of water. But for the rest, except for some dirt, pretty good.

*******Important: Check in must be done at Hotel Lux. I went straight to apartametos, but couldn't get in, so I packed up my bags and went to the hotel. It's on the 4th floor, but the elevator goes up to the 3rd floor. You can use dishes, a washing machine, a refrigerator, a gas/microwave oven, and a washing machine at a reasonable price, and the room/living room/kitchen/bathroom are all spacious so it was good to stay alone. The staff can speak English, are friendly, and the service is good. It is close to downtown/schools, so it is easily accessible and convenient.

A shame. Student neighbors, without respecting minimum standards. The location is good, the apartment is complete and comfortable. But bad experience. We traveled as a family and we couldn't rest. On the same floor there are rude, defiant and noisy tenants all night, every night. We would leave scared, they would come out and laugh. They ruined our stay. A place where I would not return

We stayed in an apartment on the top floor last December and it was one of the best experiences we have had lately. Bright, renovated, spacious and fully equipped apartment. Very quiet and ideal area, it is located in the university area, easy access and to find parking at night. If I had to make a complaint, it would be the hot water pressure is weak. Very friendly and professional staff, also thank Ana and her colleague at the reception for the kind and helpful treatment they offered us and the possibility of letting us store our suitcases at the hotel on the day of check-out, which is great since there is a nearby bus stop that takes you to the airport directly. Finally, I would like to comment, this point is totally unrelated to the direction or management of the apartments, and is the little empathy that some guests have when they return in the wee hours of the morning for the rest and right to sleep of others, and I hope With this comment we can raise awareness among future clients, since we normally read the comments and we all like to enjoy our vacations, both day and night. All the best,

It is not logical to have to go look for the keys to the apartment at the reception of a hotel that is more than 10 minutes from the apartment where you are going to stay. The apartment itself is quite good. Recently renovated and with almost everything you need (I missed a hairdryer in the bathroom). Well located, 10 minutes walk from the cathedral. Right in front there is an underground parking lot. Comfortable beds and option to regulate the heating (in these months it is appreciated).

A few days ago we were in one of the apartments, we saw it on the internet and it looked perfect, but when we arrived it was not so perfect, wooden countertop with burn marks, super burnt coffee maker, dirty dishes...and in general it would not have been suitable Bad general cleaning. One thing in its favor is a perfect and comfortable pillow-top mattress.