Kazu.Ito
July 10, 2023
The cooler in the room didn't work during the day, which was the worst. It didn't function as a hotel, opening the door and saying that the corridor is cooler.
Also, the staff was irresponsible, and when I consulted that the air conditioner in the room did not work during the day, I asked them to change the room, but they were all small rooms, and even though I had reserved a VIP room, they gave me a lower-class room. I was asked if there would be any change, so I declined. Then I was told that the guest didn't accept it, even though I asked them to look at a different room.
There is no refrigerator in the room, so drinks cannot be cooled. This was informed in advance, so I'm convinced, but even so, I was exhausted in this heat. I will not use it again.
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