Micampus Santander Student Residence

No changing of towels unless you stay more than a week, not enough toilet paper, hair on shower. It’s a university facility converted into a hotel for the summer.

Check-in was a breeze, but the room did not seem to be cleaned before I arrived. The bed was made, but the walls were dirty. The kitchenette also was not clean. More alarmingly, the shower and shower head were crusty and dirty, and there were no towels. I asked, the following morning, for the shower to be cleaned so I may take a shower. I left the property for several hours then came back and it still was not cleaned. Someone stopped by to clean the shower when I was in the middle of freshing up to get dressed and check out. She cleaned the shower head, but not the rest of the shower area and left wet foot prints on the floor. I just wanted to get dress and check out at that point.

Very basic and staff at reception doesn’t help much

We were a 4-piece band playing for a friend's party. The accommodation suited us perfectly. The four individual rooms are clean, simple and very comfortable. Everything is well-designed and the communal kitchen/sitting area was excellent. The kitchen is stocked with a few plates and glasses and some cutlery. We would have liked to have had some simple extras like a kettle and teacups. Equipment includes an induction hob, a microwave and a fridge with a good-sized freezer compartment. There's no aircon but despite being one of the hottest weekends in the year, the rooms remained reasonably comfortable. There were a few instances of wear and tear (eg scuffed walls, loose hinges) but nothing serious. The concierge service was excellent: friendly and helpful. They were happy to store our instruments and luggage while we waited for our room to be ready. There's a basic canteen that serves excellent coffee (we didn't make breakfast!). Hours are limited. Other facilities include a large lounge where we were able to practice a few tunes, a gym, meeting rooms, laundrette and a table tennis room. A super-handy Lupa supermarket is a 5-minute walk away. And an excellent bus service will get you to the city centre in 15 minutes. We loved our stay!