Cristal Blu

I was ROBBED at Cristal Blu! I stayed at Cristal Blu for 3 weeks, the bedroom was nice, it was well equipped, but the Wi-Fi was just horrible!! I couldn’t use it on the bed, and end up buying extra 5G myself. What’s worse, unfortunately when I left I forgot 3 pieces of clothing. At the time I realized this, and went back to the hotel, my clothes were ‘missing’ and just one ‘appeared’ on the room - said the cleaning lady -, when I know they were all together. I’m 100% sure I was robbed, which made my stay very unpleasant at the end. Not professional at all!!

We arrived to find we had been given room 12, which has a small but lovely balcony over the crystal blue 😉 swimming pool. Our room was a good size and the bed comfortable, the shower was very powerful. Very enjoyable stay - May is a quite time of the season. Very close to the bus station and taxi service with 10 min walk to the Euro spin super market.

It's just okay, room dated, Loveholidays didn't advise of the €60 professional cleaning fee which must be paid, €20 city tax, €200 deposit, no towels in room, pay €10 for rent of a towel to have a shower, room not cleaned and you must bring your own rubbish down three flights of stairs and segregate it into 5 different bin types in a smelly shed, pluses being its central and quiet, reception closed from 1 to 5 pm so you can't even drop your bags, I was forced to carry them around for 3 hours in the sweltering heat, I wouldn't stay again but the receptionship girls were lovely and did a good job, for the younger travellers be aware you need an extra €300 just to cover the fees and refundable €200 deposit.

Very basic apartment with poor service and loads of hidden charges on arrival. We have just returned from 11 days family holiday in Cristal Blu. The only positive thing was the central location of the apartment and big choice of bars and restaurants nearby. The pool area was nice, quiet and well maintained. Our check in experience was not the best. We arrived before the reception check in time of 17:00, there were no staff so we called the emergency number to ask if was possible to at least be let in through the main door but we were abruptly told 'No, reception opens at 17:00' so were left there with all our luggage, pram, our toddler and older kids on the street. We had to disturb one of the residents relaxing by the pool to ask if they could open the main door for us so we could at least not be left stranded in the street. When we checked in, we were welcomed with a number of additional charges, which were not mentioned on lastminute.com when booking the accommodation. We had to pay an additional 356EUR for electricity, water, final cleaning, residence tax and cot bed - these extra charges seriously inflated the cost of our accommodation and was totally unexpected. We then had to pay a further 200EUR as a 'damage deposit' which would be refunded if no damage was found. We then had to pay 10EUR per 1 set of towels - we needed 3 sets. I have not came across this type of charges anywhere else, except the residence/city tax. It has put a really horrible spin on our stay and it felt like a rip off. The kitchen is very basically equipped... it has couple of pans, some cutlery and dishes, but no microwave or toaster and if you are using kettle there is no plug in the kitchen for it, we had to plug it into a wall socket in the living room section easily within reach of our toddler. Watching tv at the same time as using the kettle caused the electricity to go off in the whole apartment, this is a known issue because we were told during check in how to reset it... thanks for the info, but not helpful when trying to make breakfast early in the morning. There is a shared washing machine, but it can be difficult to get a turn - we had to use the laundry place at the bottom of the street a number of times. Stay away from Cristal Blu!

This apartment itself is reasonably clean but not professionally cleaned as host says.and the location is good.We stayed in apartment 2(Bilo)The device provided by the host wasn’t great. I have asked questions before traveling there were not helpful at all.I had to contact them for our late arrival.They charging for everything.3 towels for €10..final cleaning €70 she called it a professional cleaning I have not seen any professional cleaners at all only cleaners with bucket mop and hoover. I had to wipe down top of wardrobe to put suitcase it was thick dust.We checked in late used the kettle and the power in the apartment went down until the next morning 10am .Nobody mentioned that every time use the kettle power goes down.pool area was really nice.kitchen had no toaster or a microwave as it states fully equipped kitchen.For me it wasn’t.Washing nas home is shared and is no iron or ironing board in the apartment.oh forget to mention the tourist tax which was €55.For a family of 4 on the top of our stay we had to pay €248 which Loveholidays did not mention when booking. The area and town was good..supermarkets and shops beaches are nearby.

We have just come back from staying here and we most definitely recommend. First of all , it's absolutely spotless. Everywhere was clean and possibly one of the cleanest places we have ever stayed at. The kitchen area had everything you need but bring your own tea towel. The room was lovely, we stayed in room 18 which had such pretty views. The staff were frankly fabulous and they were so helpful and kind. The pool was bigger than I expected, bonus! And the vibe was very chilled out. There were some extra charges for towels and final cleaning which we were unaware of , not the hotel's fault at all, we booked with loveholiday and they failed to tell us , which wasn't the hotel's fault. 10/10 holiday and we will be back..Sardinia is absolutely stunning and we had an amazing time.

Apartment was very happy

We had a one bedroom apartment at this property. The apartment was spacious and clean. The location of the property was very convenient, within walking distance from downtown. The pool was an added bonus. Also, having air conditioning made our stay comfortable. A few things I’d suggest for improvement… we arrived late at night and there were no towels. Apparently these have to be rented and we had to pay additional fees. Also, the kitchen had nothing we could use…salt, pepper, sugar, oil… we had to purchase everything and then clear everything out at departure. We did not see a coffe machine… that would have been nice to have. Finally, the sink was not draining and upon arrival we addressed the problem with the administrator but this was never fixed. Overall, we had a nice experience.