Dwo Sirius - Adults Only

Well what can I say apart from outstanding! This resort was clean, staff were so friendly, the location was amazing & this has definitely given me the holiday buzz! Since returning I have never felt so sad! I loved every part of this holiday & even the way staff managed a little sun bed issue just made me have full trust in the team & hotel. Will 100% be returning & hopefully very soon! Thank you for a lovely stay ＜3

I stayed at Hotel DWO Sirius for 5 nights all inclusive. Overall, I did enjoy my stay, but there were definitely some aspects that could be improved. Positives: • The rooms were nice and very clean, the cleaners do a great job every day. • The staff were all friendly and helpful. • The location is beautiful, with lovely surroundings. Negatives: • The all-inclusive offering was limited - only a small selection of snacks and drinks were included, and it excluded things like wine completely. • There were no ice cream or ice lollies available at the hotel, on all inclusive or to buy separately - you have to go out to get ice cream elsewhere. • There are no water fountains anywhere in the hotel, so you have to buy bottled water at the bar. • The restaurant food was good quality, but very poor for vegetarians. I am vegetarian and basically lived on potatoes and salad every day - it’s very meat-heavy with no non-meat alternatives. That said, the non-vegetarian food did look really nice so think it's great provided you're a meat-eater. • The pool area doesn't have enough sunbeds or chairs - they’re always fully occupied and people start queueing for sunbeds from 9am. This has been mentioned in quite a few reviews, so definitely needs rethinking. • The same playlist of about 10 pop songs plays on repeat all day at the pool and buffet, and it’s quite loud - this got extremely repetitive after a few days. • The gym was disappointing - there were 5 machines but only 1 (a treadmill) was actually working. • Some things were a bit missold, for example, the “brunch at the pool” is some food from the breakfast buffet you have to eat inside at the bar, not by the pool. Although I've listed quite a few negatives, overall I enjoyed my stay. But there are some aspects that could easily be improved and I feel the hotel is marketed more favourably than what you actually get.

We had a fantastic time at Hotel Del Sirius! 6 nights The staff were lovely, the location was ideal, and the breakfast-only option suited us perfectly. It was also really easy to take the train to Barcelona, which made for a great day out. Food along the main ***** wasn’t amazing, but don’t miss The Drunken Duck — great portions and a proper meal! Overall, a good stay. would definitely come back!

Looking at the previous high starred reviews it seems like people were not holidaying at peak time. Our first full day was last Tuesday it was quiet, which was lovely the hotel is lovely and clean and we managed to get a sunbed with very little issues. I liked the idea of the sunbed area not opening until 9 but it should be staffed as on the Wednesday there was a group of a certain nationality who had arrived and it became aggressive, rude and pushy. There were apparently an elderly lady who was at the front of the queue who was pushed out of the way and never managed to get a bed. We gave up trying in the end and waited until the end of the day. There were towels with no one on them, we never saw or heard of any member of staff check the beds or remove towels. There was a lady who walked up to another ladys bed who was at the bar getting a drink and she removed her things because she wanted to be next to someone. This caused a loud argument. The hotel is quite a large hotel and they looked around 30 beds which is nowhere near enough to cover the hotel of this size.

I recently stayed at this hotel and had a very mixed experience. On the positive side, the rooms were clean, the location was convenient, and the pool area was lovely. Several members of the staff were warm, friendly, and went out of their way to be helpful. Unfortunately, our stay was overshadowed by a serious and distressing incident. One of my friends was physically attacked by another guest without any provocation. While the hotel did move us to a different room following the incident, the individual responsible was allowed to remain on the premises. This left us feeling extremely unsafe. What was most disappointing was the response from hotel management and some members of the reception team. Despite the police being involved, we were shown little empathy or concern. Rather than feeling supported, we felt as though the situation was downplayed and that we were being blamed. The lack of accountability and compassion from senior staff ultimately led us to cut our trip short and return home early. This was a deeply upsetting experience, especially given that we were a group of young women who expected to feel safe and protected while on holiday. It’s a real shame, as the hotel itself has potential and many of the staff were genuinely lovely. However, the way this situation was handled by management left us feeling vulnerable and let down. I would urge caution, particularly for young female travellers considering this hotel.