Santa Susanna Resort Hotel

Excellent hotel and amenities. I had a very lovely time there with my partner. The food was excellent and the customer service too. Would completely recommend this place to other people that want to have a great vacation with their partner or family

Hotel is amazing staff so polite and helpful. Food very good snack bar really good. Hotel is very clean cleaners working non stop. Rooms are comfortable with good storage and plenty of hot water. Definitely on my list to return. Hotel owner such a lovely gentleman.

I’ve been twice at Hotel Santa Susanna Resort (September 23). Me and my family were amazed by the kindness and hospitality of the staff and just reserved in the same hotel for 2024! Clean and functional rooms, with enough space for a family of four. My kids were amazed by the water park within the resort. The food was also amazing! Very good value for money!

Brilliant stay thanks Ron for all of your help. I will have the best time staying here. I'll definitely use this company again . I've yet to travel and can't wait. Plan my Tour has checked me in today, everything was made easy. I just need to pack my case

Take no notice of other reviews myself & my sister had a great time here in oct 23, rooms cleaned daily, staff very friendly, other guests were amazing. The cup thing is easily overcome by going the supermarket and purchasing 10x large cups for €2 which the bar staff are more than happy to refill. The food is plentiful with lots of options for all diets. We will return here next year as it was so good.

Stayed here 16th-23rd July. Couple with 2 teens. The hotel is old but quite clean, beds are made everyday and fresh towels are given, although on one day they took the dirty ones and didn't replace them! We also had to ask for toilet roll a few times. The air-con was fantastic and we were always cool in the room. The food was hit and miss, there was always something to eat but by the end of the week we were a bit fed up, there was plenty for breakfast, we only went in for lunch twice but the evening meal choice wasn't great. The little pots of ice cream were nice though. The token/cup situation wasn't as much of a faff as we thought it would be and the strength of a drink was determined by which member of staff served you, some were more generous than others. I did find the bar staff a little bit miserable, although the one who wore a white shirt was a little more friendly than the rest of them. There wasn't enough room round the pool to accommodate everyone and we only went in once as we could barely move. It's a small pool but that didn't stop people from using huge inflatables and getting in people's way. The walk to the beach was a killer in the heat but its not actually that far which was good as that's where we spent our days as nothing much goes on at the hotel. We also had a day in Barcelona, the walk to the train station is 10/15 minutes and the journey is pretty straightforward, much cheaper than booking through the hotel. The main issue with this ‘resort’ is its clientele. I understand that it's a 'you get what you pay for' type of place and it's 'what you make it' but people allowing their kids to run riot while they live it up in the bar should be unacceptable anywhere, unfortunately it seemed to be a common occurrence. We were on the 2nd floor and door slamming, knocking on doors, running up and down, screaming, shouting and just general disrespectful behaviour was constant. Also, we couldn't tell if it was a neighbour or above us but someone was dragging furniture across the floor EVERYDAY! We enjoyed our holiday for the most part but this hotel isn't for us and we wouldn't go back again.

This hotel is a zoo and food is crap everything you drink is in a plastic cup breakfast is the only time you will see a cup so you can get coffee or tea for a 3 star all inclusive holiday this hotel is 1 star at best Santa susanna the area is great and lots to do Find an other hotel Santa susanna resort hotel is the worst

Hotel atzavara was fantastic, Santa susanna has a nice beach although we hardly used it. It's really handy for train to Barcelona and we're we visited, Girona. Plenty of restaurants and bars. Nice place. Would go again.

This hotel is clean and tidy and all staff apart from old tall guy very friendly . If you want a quiet holiday not for you no organised entertainment for kids so they spend lots time running around screaming ( didn’t bother us ). Free bus to town and beach we used every day . We had to Have our room upgraded as tiny shower couldn’t open wardrobe and rain came in so avoid A12 . The cup system for drinks was a bit of a pain and the food was ok breakfast being the best . A guest has now arrived who is loud swearing and a nigh**are glad we are not spending anytime with her as she is there for next 11 days