Guest User
August 30, 2023
Just returned today from a 3 day break , bed and breakfast with bad storm ,we were delayed by a couple of hours ,on arriving there was no food available ,the room was clean ,the staff were very hard to find ,after checking for indoor pool and spa ,located in basement ,it hadn’t been used or cleaned in quite a while ,the equipment was there but no pool ,after breakfast the tea/ coffee and water machines were switched off ,I had to pay 2.5 euros for jug of water ,on leaving ,our collection was 6,25 am ,after asking staff could we take a apple to airport we were refused ,we explained we had missed breakfast on two occasions what was paid for no tea facilities in room ,this is stated as a 4 stars ,I wouldn’t give it two ,first time to Santa ponsa and sadly the last