Best Western Plus Santa Marta Hotel
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All properties in Santa Marta
Best Western Plus Santa Marta Hotel
Cl. 24 #3-65, Santa Marta, Magdalena 470004, Colombia
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Amenities
Outdoor swimming poolFree
Diving
Massage Room
Fitness Room
ParkingFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
All amenities
Property Description
The Best Western Plus reaches the Colombian Caribbean with the opening of its new hotel in the city of Santa Marta, the Best Western Plus Santa Marta Hotel. In an imposing tower located in the business and commercial development area of the city, 126 rooms are available from which you can enjoy a view of the marina and the unbeatable panoramic city. Infinity pool on the top floor, four meeting rooms, fitness center and a business center complement this new option of accommodation in the city.
The city of Santa Marta is located on the shore of the Bay of Santa Marta on the Caribbean Sea on the foothills of the Sierra Nevada whose peaks can be seen on clear days from the beach. The capital of the department of Magdalena, which was founded in 1525, is one of the oldest cities in South America.
TAX EXEMPTION LAW :
According to the 2646 decree of the Ministry of Finance and Public Credit of Colombia, are exempted from payment of tax those foreign residents who purchase a plan or vacation package (accommodation + meals or any transfer) and present your passport at the hotel with corresponding migratory seals custom Colombia evidencing income due. This process is valid provided that the entrance to the hotel is in a period not exceeding 30 days of entering the country.
According to Colombian law, they are only exempt from paying tourists that have VISA or permit TP-11 PIP-5 / PTP-5.
Optional Hotel insurance fee of $3 USD per person per stay is not included.
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9.0/10
Is nice place
With good location
Beautiful view
All 111 reviews
Surroundings
Airport: Simon Bolivar International Airport
(15.8 km)
Landmarks: Ciudad Perdida Trek Tour Agency
(300m)
Landmarks: San Juan de Dios, Marbella
(320m)
Landmarks: Old Museum Hospital San Juan de Dios
(350m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

10
1 King Bed, Non-Smoking, Handicap Room, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
1 King Bed, Non-Smoking, Connected Beds
1 King bed
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability

4
1 King Bed, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee and Tea Maker, Mini Bar
1 King bed
Non-smoking
Air conditioning
Refrigerator
Minibar
Heating
Check Availability

4
2 Single Beds, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee and Tea Maker, Mini Bar
2 Single bed
Non-smoking
Air conditioning
Refrigerator
Minibar
Heating
Check Availability

4
1 King Bed, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee and Tea Maker, Mini Bar
1 King bed
Non-smoking
Air conditioning
Refrigerator
Minibar
Heating
Check Availability

8
2 Single Beds, Non-Smoking, Connected Beds
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

11
Suite-1 King Bed, Non-Smoking, Living Room, Coffee Maker, Mini Bar, Free Parking, Safe
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
111 reviews

- Cleanliness9.0
- Amenities9.0
- Location9.1
- Service9.0
Average for similar properties in Santa Marta

AI Summary
The hotel impresses guests with spacious, clean rooms, convenient location, and excellent customer service. Guests also enjoy a delightful rooftop pool, well-equipped gym, and delicious breakfast.

Boon Sun
December 25, 2024
Location is slightly out of the tourist centre, but an easy 10 mins walk. Generally good stay but the breakfast is really bad. Don’t pay for breakfast

GEORGIOS
June 27, 2024
Nice hotel with free parking and good staff. Breakfast was poor but generally was ok
Reccomended

Fred
January 2, 2024
Great valúe for the price. The hotel has a cool rooftop pool. Good location to have a global view in Santa Marta or look at sunset/sunrise.

Laura K
January 23, 2023
Is nice place
With good location
Beautiful view

ibrahim
May 6, 2025
Everything was great, I liked it, I found it very comfortable, I highly recommend it.
Original TextTranslation provided by Google

Ibrahim Moyse Jaramillo
May 16, 2025
Everything was great. I really liked the hotel. Excellent. I recommend it.
Original TextTranslation provided by Google

Alma Elsa
August 28, 2024
The hotel is good, the breakfast is acceptable, except that when I arrived I left my bags in safekeeping and they couldn't find them, I had to go in to look for them myself, the pool service says from 9 am to 9 pm which is not true until 7 pm. Regarding the restaurant, I used it for dinner, what I chose for dinner was too salty, the cleaning people knock on the door at 9 am insistently until I tell them I will return later, she answered me rudely that she had to clean when I had a reservation for 3 consecutive nights, and they did not change the sheets or clean the floor or the furniture in the room during my stay. The light went out on the second day of my stay, as well as the water for a while, the wifi is very bad and low quality for the price of this hotel. The beds are comfortable, the room is as is, the same as the towels are rough, some look gray instead of white, the toilet paper they use is very low quality, they do not have facial tissues only a small bag that they leave in the bathroom, I had to request it later because they did not do it the second day, I left the cleaning banner afterwards and they did not come, I had to request it at reception better with a schedule. And the last time I stayed longer while they made the bed, they just shook it with their hand and removed the sheets, the towels that I put on the floor as requested for change, they did not change them and left the same towels.
Original TextTranslation provided by Google

Guest User
April 27, 2024
The food is very good, it is better to eat there than outside… the spectacular cleanliness and the treatment
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Free
Diving
Massage Room
Fitness Room
Parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Restaurant
Airport drop-off
Additional charge
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wake-Up Call
Wi-Fi in Public Areas
Free

Outdoor swimming pool

Fitness Room

Restaurant

Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
No restrictions
Opening times
Parking
Parking
Free
Transportation
Shuttle Bus Service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Postal Service
Multi-Function Room
Fax/Copying Service
Wedding Service
Meeting Room
Additional charge
Business Center
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Tour/Ticket Service
Languages Spoken
English
Spanish
Food & Drink
Snack Bar
Halal meals provided
Off-site
Alcohol-Free Rooms (On Request)
Public Areas
No Smoking in Public Areas
Elevator
Shared Kitchen
Health & Wellness
Diving
Beauty and Makeup
Fitness Room
Massage Room
Body Care
Cleaning Services
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Children's Meals Available
Safety & Security
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 13:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Children 17 years old and under | COP 26,000.00 (approx. NZD 10.54) per person |
Adult | Buffet:COP 26,000.00 (approx. NZD 10.54) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2016
- Number of Rooms: 126
The Best Western Plus reaches the Colombian Caribbean with the opening of its new hotel in the city of Santa Marta, the Best Western Plus Santa Marta Hotel. In an imposing tower located in the business and commercial development area of the city, 126 rooms are available from which you can enjoy a view of the marina and the unbeatable panoramic city. Infinity pool on the top floor, four meeting rooms, fitness center and a business center complement this new option of accommodation in the city.
The city of Santa Marta is located on the shore of the Bay of Santa Marta on the Caribbean Sea on the foothills of the Sierra Nevada whose peaks can be seen on clear days from the beach. The capital of the department of Magdalena, which was founded in 1525, is one of the oldest cities in South America.
TAX EXEMPTION LAW :
According to the 2646 decree of the Ministry of Finance and Public Credit of Colombia, are exempted from payment of tax those foreign residents who purchase a plan or vacation package (accommodation + meals or any transfer) and present your passport at the hotel with corresponding migratory seals custom Colombia evidencing income due. This process is valid provided that the entrance to the hotel is in a period not exceeding 30 days of entering the country.
According to Colombian law, they are only exempt from paying tourists that have VISA or permit TP-11 PIP-5 / PTP-5.
Optional Hotel insurance fee of $3 USD per person per stay is not included.
Frequently Asked Questions
What are the check-in and check-out times at Best Western Plus Santa Marta Hotel?
The check-in time at Best Western Plus Santa Marta Hotel is 15:00-24:00 and the check-out time is 13:00.What are the check-in and check-out times at Best Western Plus Santa Marta Hotel?
What amenities and services does Best Western Plus Santa Marta Hotel have?
Best Western Plus Santa Marta Hotel has the following amenities and services: Shuttle Bus Service.What amenities and services does Best Western Plus Santa Marta Hotel have?
Does Best Western Plus Santa Marta Hotel have a swimming pool?
Yes, Best Western Plus Santa Marta Hotel has a pool.Does Best Western Plus Santa Marta Hotel have a swimming pool?
Are pets allowed at Best Western Plus Santa Marta Hotel?
Unfortunately, pets are not allowed at Best Western Plus Santa Marta Hotel.Are pets allowed at Best Western Plus Santa Marta Hotel?
How much does it cost to stay at Best Western Plus Santa Marta Hotel?
Prices at Best Western Plus Santa Marta Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Best Western Plus Santa Marta Hotel?
Which airport is closest to Best Western Plus Santa Marta Hotel?
Simon Bolivar International Airport is the closest airport to Best Western Plus Santa Marta Hotel, and it is about 28 mins from hotel by car (15.8 km).Which airport is closest to Best Western Plus Santa Marta Hotel?
What is the cancellation policy for Best Western Plus Santa Marta Hotel?
The cancellation policy for Best Western Plus Santa Marta Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Best Western Plus Santa Marta Hotel?
About This Property
Nearest Airport | Simon Bolivar International Airport |
---|---|
Distance to Airport | 15.81KM |
Average Price From | NZD195 |
Hotel Star Rating | 4 |