Melia Llana Beach Resort & Spa

The resort boasts a prime beachfront location with lovely pools. Guests enjoy varied breakfast options and spacious, clean rooms with balconies. The staff is praised for their friendliness and excellent service.

After reading some of the latest reviews we are a little worried about what our stay would be like. Fortunately, our experience was very different from the reviews we had read here. Overall this is an excellent hotel, although we have to admit that there are things that need to be improved to meet what a customer is expecting in a 5* hotel. Positive aspects: - The friendliness of the staff. We were always very well attended to by all the staff, from reception to cleaning staff. The friendly Mr. Daniel (among others) is undoubtedly a differentiator for the hotel. - The rooms are spacious and very comfortable. We stayed in one of the most basic rooms, which was still very spacious, and had a bathroom with shower and bathtub, minibar (which was replenished every 2 days), etc. - The food is very delicious. Compared to other hotels we have used in Africa, the food at this hotel was very varied and tasty. In addition to the buffet restaurant, 2 à la carte dinners are included at Pura Vida BBQ and Terra Nostra, dinners that did not disappoint. - The hotel has an excellent beach. The artificial beach created in front of the hotel (protected by 2 jetties) where Bikini Beach is located ensures that there are always good conditions for swimming as you are protected. This protection also ends up being sought by fish, which ends up being an excellent free snorkeling spot for both fish and turtles that appear during the afternoon to feed. Aspects to improve: - The cleaning ladies always forget something (put shampoo and/or shower gel, one of the towels, etc.). The hotel should create a checklist so that cleaning staff can check that they haven't forgotten anything before declaring the room as clean. - There are several drinks on the menu that are not available. During our entire stay several of the drinks were unavailable. This is something that is not acceptable in a 5* hotel. If they cannot guarantee the drinks, they must remove them from the menu. - The sun loungers on the beach (and the beach itself) are not cleaned every day, in fact in a week's stay this area was only cleaned curiously on the day of the weekly beach cleaning event. Every day an employee passes by with a bag of rubbish, but only collects cups, leaving ashtrays full of rubbish and rubbish on the floor. - Beach areas should be separated by hotel. There are 4 large resorts in this area and 4 lounger areas on the beach, but none of them are marked as belonging to a specific hotel, which means that everyone uses whatever loungers they want. As this is an “Adults Only” hotel, it doesn’t make sense that anyone who wants to use the sun loungers has to share with a Melia Dunas family who decided to sit in front of the Llana. - Entertainment during the day should be improved. It's normal for an “Adults Only” hotel to be calmer, but it doesn't do justice to the little entertainment there is (sometimes there are things scheduled that don't happen). You should take a look at the entertainm

This holiday was absolutely amazing!! From the start I have nothing negative to say about this hotel it was bliss We levelled up and had the VIP package with a beautiful room overlooking the stunning beach. Elisete had sorted out everything before we arrived with the level package even down to getting us a mattress topper on the bed. She is an asset to your hotel what a lovely young lady (hope you enjoyed your gift Elisete) Room was spotless clean and maids came every day wasn’t short on towels, coffee, water, mini fridge was stocked daily I can’t fault the maids at all they did an outstanding job! The food in my opinion was fantastic as we had levelled up we could dine in lots of different restaurants across different hotels which was great. The service was impeccable with servers whom made you feel extra special and always had a smile we never waited for drinks and they always came and topped your glass up if they saw it getting low. We did also eat in the buffet a couple of times and there was always plenty on offer and we found the food delicious and lots of variety. All the staff work extremely hard but what made it special they would talk and interact with you . We ate at bikini beach a couple of times highly recommended for the Sunday brunch! Danleson at the level bar was just brilliant at cocktails he would make them just as you wanted excellent espresso martini!! We had breakfast at the al a carte most mornings Lindinalva was great thank you!! Never once did we have a problem getting a lounger even at midday which was lovely to see not many folk saving them with towels. We loved this hotel and will most definitely be returning we loved it!!!!!