Guest User
July 11, 2024
I have been to hundreds of hotels in my life, but this has the worst service of any of them. They never answered my e-mails, so I booked via Booking. Although the young man in the reception is extremely nice, the older woman treats guests like garbage. She even refused to print a one page pdf because she said she did not have time, but she did have time to argue about it with me for 20 minutes? Every decent hotel prints a one-page pdf file for its guests. Every small request turns into a nightmare. For example, since I move around a lot when I sleep I asked her to tell the cleaning people to please give us an extra bedsheet, but of course she never informed them. Then when I asked a cleaning lady about it she said I had to ask the receptionist! Since I pressured her, she finally talked to the manager of cleaning and he arranged an extra bed sheet, but the next day they took it away when cleaning! Also they only clean every second day -- which would be acceptable, but they also only gave us new soap 3 times during a 14-day stay! The breakfast is the worst I have ever had in my life at any hotel. There is only orange drink and water in addition to coffee-tea, but the orange drink is mostly water and sugar. I don't mind that there is no warm food, but there is only one type of processed cheese -- not feta cheese -- and 2 types of cold meats. There is also yogurt but only canned fruits to eat with it. There are no fresh fruits or vegetables. If you are vegan there is nothing to eat. I asked if I could borrow two cups for making tea in our room as we took our own water cooker with us, but it led to a 10-minute argument until she finally agreed. Every other hotel will either already have glasses and cups in your room or at least they always agree immediately to lend it to you. The water in the rooms is awful as it is salt-water from the sea without any filter, so you cannot even use the water to rinse your fruit, but rather have to buy bottled water! It is great that there are 2 pools and that it is next to the sea, but it is also outrageous that they charged 50-60 Euro for an umbrella and cot to lie down on.