Guest User
January 31, 2023
So let’s start on the positives; Excellent location, right on beach with Sun loungers, staff at reception especially Michelangelo were fantastic, friendly and helpful, pretty gardens, big rooms. Negatives- definately not a 4 star hotel. It needs a major update , it’s old and outdated ( and there are touches a 4 star hotel has that this does not ie. Toiletries given were only soap , shampoo and shower gel - no conditioner , body lotion, etc) Hard lumpy pillows ( only gave 2 and had to request more) , a few weddings took place and one in particular went on in the resturant in front of our room until 1am with the music blasting. We were not informed about the wedding going on until so late and when enquired all we got is that it ends at 1am- once again 4 star hotels don’t treat guests with indifference. Safe still uses a key. For the price charged ( we had 2 sea view rooms), I would not return. This place could be an absolute gem if there was some attention to detail. The bones are good but please update the furniture, curtain rails and general public areas to make it more appealing in the eye for guests.