Calle Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands 38004, Spain
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With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, you'll be just steps from Rambla de Santa Cruz and Garcia Sanabria Park. This 5-star hotel is 8.8 mi (14.1 km) from Teresitas Beach and 0.6 mi (1 km) from Anaga Natural Park.Show More
Loved the hotel, felt like an old colonial styled placed, great surroundings so green and fresh. Loved that they were very aware of the planet so had refillable water jugs instead of plastic bottles, same with toiletries...balcony view was overlooking the pool with a gorgeous backdrop...Will stay again
Hawei
March 15, 2022
7 euros for a cup of milk...
Tomás
November 9, 2022
10/10
SAKAZAKI
February 17, 2024
Very quiet although it is located near city.
And the restaurant is very nice, you should try the breakfast or the dinner.
Garry
February 8, 2024
No water in rooms no turn down service.
Poor slippers, non cosy room. More like a medical room.
EDMUND
January 22, 2024
Great historical character snd lovely gardens, very good breakfast and dinner menu.
One big disappoin**ent which will be shared with every other English guest is the lack of a kettle, tea and milk in the rooms which really should be remedied.
Verified traveler
January 22, 2024
Generally excellent hotel. Well maintained and service very polite and professional. Cleanliness great. Spa was wonderful though extra €20 per person. Good location in city centre.
ian
December 13, 2023
Great hotel. Stunning building, great service and an amazing pool. Similarly great location: walkable from the city, buses close by for longer journeys and a beautiful park on the doorstep. Didn't get a chance to enjoy the facilities and restaurants, but the people in them looked very happy!
Joen
November 27, 2023
Nice hotel in Santa Cruz. Great breakfast. The room was nice and clean and overlooking the pool. Unfortunately, the service level was not as great as expected. Upon arrival, we were told there was a discount on the spa and a complimentary late checkout (due to our reward status). However, we had to remind the staff of this several times so that they did not charge us the full price.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 1 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free
StyleBuffet
Age
Fee
Adult
€30.00 (approx. HK$254.25) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 1950
Renovated: 2011
Number of Rooms: 261
With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, you'll be just steps from Rambla de Santa Cruz and Garcia Sanabria Park. This 5-star hotel is 8.8 mi (14.1 km) from Teresitas Beach and 0.6 mi (1 km) from Anaga Natural Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Los Menceyes, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Limited parking is available onsite.
Make yourself at home in one of the 261 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most Popular Amenities
Sunbathing Area
Indoor Swimming PoolAdditional charge
Outdoor Swimming Pool
Hot SpringAdditional charge
Casino
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Iberostar Heritage Grand Mencey?
Prices at Iberostar Heritage Grand Mencey are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Iberostar Heritage Grand Mencey?
The closest airport is Tenerife North Airport. It is 13.3 km from the hotel and approximately a 17minutes journey by taxi.
What are the check-in and check-out times at Iberostar Heritage Grand Mencey?
The check-in time is after 15:00 and the check-out time is before 11:00.
Does Iberostar Heritage Grand Mencey provide airport transfer services?
No, the Iberostar Heritage Grand Mencey doesn't provide airport transfer services.
What amenities and services does Iberostar Heritage Grand Mencey have?
Iberostar Heritage Grand Mencey has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Sunbathing Area.
Does Iberostar Heritage Grand Mencey have a swimming pool?
Yes, Iberostar Heritage Grand Mencey has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.
Does Iberostar Heritage Grand Mencey have fitness amenities?
Yes, Iberostar Heritage Grand Mencey has fitness amenities.
Does Iberostar Heritage Grand Mencey provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Iberostar Heritage Grand Mencey have non-smoking rooms?
Yes, Iberostar Heritage Grand Mencey has non-smoking rooms. Please view the hotel listing for details.
Does Iberostar Heritage Grand Mencey provide breakfast?
Yes, Iberostar Heritage Grand Mencey provides breakfast.