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"This time staying in the hotel itself is no problem, all aspects are pretty good. The point is that the hotel booking makes me very unhappy! When I made the reservation, I only thought that Ctrip would do it again, and then I learned that it was given by a third party. How do I know that there is a third party in Ctrip? As a result, all parties assumed that it was a third-party decision, and no one was in charge."

"The Hyatt Hotel in Santa Clara is very convenient to park on the side of the road. There is a large parking lot. The environment of the hotel is also good, the sanitation is not bad, and the service attitude of the hotel is also quite good"

"The location is very good and the security is very guaranteed. But it is not a traditional hotel. It is a hotel with several houses in an apartment, so it is very difficult to find. And there is no physical front desk, and the apartment administrator will get off work very early. English listening is not enough, even check-in will encounter obstacles. Because we arrived late, after the check-in procedure, it took a lot of time to study how to enter the door from here. Finally, I found this door to go in. It was to the lobby on the first floor of the apartment. I couldn't get to the room at all... There was no explanation for the relevant situation when booking, and the order was marked as check-in at the front desk. We were a bit busy with this and called the hotel on duty and took more than an hour to get into the room"

"The hotel is in a great location, very convenient to Stanford, Google, and Apple. Whole Foods is a 4-minute drive away, and Blooming Plaza is a 10-minute drive away."

"The hotel is very new and one of the few hotels where you can ask for disposable toothbrushes at the front desk. It is very clean and there are freshly made croissants for breakfast. I highly recommend it. Booking in advance will give you a more reasonable price."

"Hotel location is good, not far from the airport, free parking, rooms are large, but there is no lift on the second floor, the room is clean and tidy, the front desk service is good, hot water and big bed like"

"The hotel is good, the bed is big enough, the hotel does not have a restaurant, but there is a burger shop on the first floor that can be solved. The hotel is not far from Wal-Mart. There are a lot of things in the supermarket. Eating is not a problem."

"The king room has a very convenient location in the first floor. keep on mind that there is a charge for parking slot."

"Hotel room is new and clean.Other facilities are also new and well maintained. Front desk staffs are helpful. Breakfast does not give a wide variety but the special dish is good. The lady helping with ordering special dish was really kind."

"Just opposite Santa Clara Convention Center, the meeting is very convenient, the hotel is old, the room is clean, the air conditioning ventilation system is noisy, there is almost no surrounding business, there are restaurants in the hotel, but there is no lounge, OTA reservations have no membership points and rights."