Kasa University-Airport Santa Clara

The location is great and the security is very good. But it is not a traditional hotel. There are several houses in an apartment used as hotels, so it is very difficult to find. There is no physical front desk, and the apartment manager gets off work very early. Those whose English listening and speaking skills are not good enough will encounter obstacles even when checking in. Because we arrived late, after checking in, we spent a lot of time figuring out how to get in from here. Finally, I found that entering through this door only leads to the lobby on the first floor of the apartment, but not to the room at all... There was no explanation of the relevant situation when making the reservation. The order stated that check-in was at the front desk. We were in a bit of a hurry and called the hotel's on-duty phone number. It took us more than an hour to get into the room.