Guest User
May 23, 2025
The grounds and the room are an absolute 5 out of 5. You can enjoy a world of tranquility with a peaceful outdoor pool, heated indoor pool, plentiful sun beds and the room to totally chill. Our bedroom was stunning, comfortable bed, jacuzzi bath and a lovely terrace and view. We were welcomed by Sonia who was extremely helpful and friendly and we had great lunches on the first day. The evening meal was a big disappointment. We had read reviews saying the food was amazing but our experience was distinctly average. We are not the people to pay for three star and expect five. However, our expectations were higher than what was delivered, from reading others’ experiences. We arrived to supposedly music at 7.30, which started at 8.50. We had planned to enjoy this over a cocktail before dinner. The staff we weren’t very interested or attentive. We then sat in the restaurant to find ants on the nearby window sill and flying ants in the roof. We ignored them to begin with but after three ants landed in our hair, we moved to other seats. The staff were helpful with this but then other than delivering the main course, totally ignored us including offering our dessert course which was included in the half board we had chosen. They seem surprised when after several time asking/waiting we got up and left. In the morning, we went for breakfast. I have coeliac disease and cannot eat gluten. I asked twice for someone to advise me as to what was safe for me to eat but, after being acknowledged, no one came. In the end I gave up. All in all, we had a nice stay. Because the grounds were so lovely we enjoyed it but we just hope that we picked the wrong night to visit and that most nights live up to everyone’s reviews.