Hipotels Hipocampo - Adults Only

I’m here on my final night and I’m so disappointed to only be able to give 3 stars for this review. It really is a tale of two (or maybe three?) halves. The good .. : The location of this hotel is stunning. Right on the beach, the sound of the waves outside your door, the sun on your balcony during the morning. The pool area is clean and comfortable and as a solo traveler I felt good spending time there. Sometimes it can be tricky trying to keep hold of sun beds when you’re on your own while you get food or go to the loo etc but there was enough for everyone and it was completely relaxed. Before I arrived I booked two massages, one for my first day and one a few days later. The first massage was fantastic. The therapist was friendly and professional, and she even recommended me some specific trea**ents for when I was home to help with a joint issue I have. Her name was Catalina so if you go for a massage, ask for her - she is fab! The reception team were generally friendly and helpful. Breakfast was fresh and plentiful and though I didn’t take it every day, was good when I did. A couple of nights I had a drink in the bar when the entertainment was on, and the staff were efficient and friendly and the drinks were tasty. A short walk from the hotel you will find anything you might need from supermarkets to cafes, restaurants, gelato, amusements.. The bad.. : I had lunch twice at the pool cafe and the first time I had a green salad with tuna, which unfortunately came drowned in boiled egg. No massive deal, but really it should be on the menu. Especially as there were other salads which specified egg and this one didn’t. The second time, I ordered a burger with cheese and when it arrived the burger had no cheese but they brought me a block of Parmesan to grate on to it. The chips were cold and it had to be sent back. When the food was returned to me, the chips had been dunked back in the fryer and were hot but now solidified, and the burger was cold. I had to ask for sauces and salt, and ask twice for the bill. I didn’t eat there again. There is too much great choice around to bother with poor service like this. The second massage I had was poor. It cost €95 and was a huge disappoin**ent. No care was taken, the girl didn’t seem bothered about what she was doing and was really unfriendly, as well as the massage itself being rubbish. I almost left after the first 5 minutes but didn’t want to cause a scene so I just carried on and put it down to experience. The shower in the room didn’t keep temperature. Not a massive issue because I don’t mind cold water, but it was annoying and for a longer stay, would have bothered me. The Ugly: I arrived at 1am in the morning and had a massage booked for 10am. The guy at check in explained everything to me, that I should get a ticket from reception for the spa and had to pay in cash etc. In the morning, I was just about to head out to breakfast at about 920, when the phone in the room rang. They w

Hotel was in a prime location with beautiful sea views. Breakfast choice was amazing. Cleaniness of this hotel was to a very high standard. Very friendly staff would definately recommend a stay jn this hotel

Exceptional service, amazing breakfast, friendly staff, great location and beautiful beach. Highly recommend!

Great place to stay, central to all amenities, beach, restaurants, shops and walks. No fighting or queues for a sun lounger. Evening entertainment in the hotel if you didn’t have other arrangements. Would definitely stay here again

This is a gem of a hotel. Right on the sea front, 1 min walk to shops,bars, and restaurants. The staff were excellent, the rooms gorgeous with fabulous beds and fully working air con. Buffet breakfast was great with plenty of choice and lovely fresh fruit. Just wonderful

Even bicycle rental direct in hotel, perfect inline scating possibilities roughly 7km one way at the defined bike streets between Cala Millor and Sa Coma brings you a perfect morning experience. Close to Cala Rajada 30mon by car where you get party if required.

We had a fantastic three nights at this hotel. We were a family of seven, three generations (ages 21-96!). The rooms were spotless, with wonderful views of the pool and sea. The breakfasts and dinners were great, and the activities were super fun. But the best part for us was the hotel team. They were truly exceptional, simply wonderful: professional, kind, helpful and always with a smile. We cannot praise the team highly enough, from reception to the dining room (big shout out to Cati and Sergio), pool terrace bar (big shout out to Cristobal and Antonio), activities coordinator, kitchen and room cleaning. You made our stay extra special, thank you!!

Nice Hotel. We had a pleasant holiday and stayed for 11 days. Everything from check in to the check out went smooth, due to the very friendly personnel. Location is nice, the beach is directly across the pool, two beach lounges sun shade for the day cost 14€, small saves for your belongings included. Half board was nice, breakfast and dinner were always in the nice buffet restaurant. As we are following a vegan diet, it was a little harder for us to find a lot, but we did not suffer :). Breakfast could have had a little more variety, very many meat options and mostly everything else with cheese on top or similar, so for this it was mostly bread (nice variety though) tomatoes/jam. There are plant based milk options plus cereal though. Dinner was noticeably better though! Sometimes very nice options with vegetable paella or plant based curry, but nit always very clearly labeled, so beware of that. Service was perfect. Very friendly. Pool area was nice, nothing unexpected and due to being adult-only - very quiet. Animation program was not our taste moste of the time, maybe more for an older audience, although also nice, and you could see that they made an effort to entertain ;). Lots of possibilities for drinks and food in the area, Gelats Garau for vegan ice! Very much a recommendation! All in all, a very pleasant stay and we would come back.

Very clean hotel with an amazing personnel who make you feel welcomed. The property is located in the center of Cala Millor with shops, restaurants and beautiful beach at its doorstep. Our room had a great sea view, comfortable beds and big shower. My wife and I enjoyed breakfast and dinner in hotel’s restaurant as food was delicious with plenty to choose from. The hotel is very quiet like for a busy touristy area around it. We were happy to always find available sun beds in the pool area. Great place to stay for couples in Cala Millor. Definitely would come back here again.