Guest User
July 23, 2025
Going to start by saying that the area is lovely. quiet and great for walking. I'm going to divide this review into 3 sections after my day 1 experience, Good, Bad and Middling. To start I'm actually going to complain about a free upgrade that I got. So Day 1 we get to the hotel and check in. We were given room 08 which is below reception and just over the entertainment booth. I'll insert pictures below. It was a very large room but the bathroom looked very tired, a spa bath and shower but the grout was just layer and layer of silicon and looked tired and did not look good. Second thing was that the view was not a sea view and i will die on that hill, as you can see from my picture when you stand at the door and look out you are looking at and embankment and trees, to see the sea you have to go to the edge of the balcony and look left, that to me barely counts as partial sea view if at all but reception said it is sea view. thirdly the air conditioning unit was very loud, something was loose i asked for it to be looked at and the maintenance guy came in and just hit it really hard twice. the noise stopped for 20 seconds and started up again. We were moved rooms as I wouldn't be able to sleep with that and we were moved to room 16, which was one floor above reception over the bar. it actually faces the sea so we were happy although quite noisy but that stops at 11pm ish. The room was much smaller than the last so i called easy jet to ask for some form of compensation as i booked an "Elite room with sea view" and presumed that the larger room was that, I received an email saying that the 08 room is actually an upgraded suite called "Executive Elite room with sea view" we got for free so our new room was what we should have got. No one told me we were upgraded for free hence my original complaint to easy jet. The Good: Staff are amazing in the elite areas really friendly and everything is really clean and well looked after and a large area with snacks served all day. The elite area being on the beach meaning you can just swim in the sea and come back. You will never have to get up early as elite because there's always sunbeds available. The area around the hotel was amazing and so peaceful with restaurants and walks and cove beaches The Bad: My shower in 16 had a mind of its own and low water pressure, no matter where you put the temp it just cycles boiling hot and cold on its own, but i didn't want to complain again. The pool bar has loads of seating against the wall and all the tables have no smoking signs but people just smoke anyway and it really smelled especially in the evening. Staff didn't mention it when i told them. No concierge service, if you are in the rooms below the restaurant there's no lift so you have to carry your cases and bags up and down 2 sets of stairs (if you are 0? or 00?). there are only lifts for the upper floors and restaurant level. Reception are too quick to get you away from the desk, they tell you where