Can Beia Hostal Boutique

The staff is friendly and attentive. The location is convenient, offering a quiet environment. The breakfast has a wide variety of high-quality options. Guests appreciate the comfortable beds and efficient air conditioning.

I stayed here during my holidays in Ibiza. Let's start with the goods: the rooms are clean with a nice balcony, the beds are very comfortable and they offer both a soft and a hard pillow the breakfast is continental and offers a variety of options, the lobby is super cozy, minimalistic and simple; the hostel is 10 minutes on foot from the city center (San Antonio) and from the bus station. Unfortunately there are some flaws: we arrived and our room wasn't ready yet (eventhough the check-in time was 2 hours prior our arrival), my pillow had a stain on it, the bathrooms are small and the shower door continues to open while showering; the worst thing are the super thin walls, making quite hard to sleep if someone talks in the other room (they do offer you a sleeping kit though).

I am absolutely disgusted with this hotel and will never be staying here again. The primary reason for this is the rudeness of the manager, and the scamming nature of the facility. I stayed here with my friend, and halfway through our seven night stay we got a knock on our room door at around 4pm after just having woken up from a nap. It was the manager telling us to keep our voices down as there was a sick woman next door. Although we had already been speaking at a borderline whisper due to having not long been awake, we did not complain and continued to oblige. Two days later we got another knock at 1pm to demand we come downstairs, and we’re told our card had been charged €200 for noise related issues. When complaining about this (futile since the money had already been taken by the time we were informed) we were directed rudely to the hotel rules. Talking during the daytime did not violate hotel policy. We were not loud in any other way during our stay, our speaker broke on the first day so we did not even play music for the entire duration we were there, plus we were out most days and nights. The next day we went downstairs on time to check out and I was threatened by the manager and told not to even think about trying to claim my money back from my bank, or leave a bad review. I told him I would do what I pleased and he continued to follow me all the way upstairs and around the pool shouting at me aggressively. I was alone and as a female I felt extremely intimidated by this. I went to get my friend and he continued to threaten me, and tell us he was going to call the police. In addition to this we did not have working plumbing for the entire time we were there. Almost every day our toilet blocked, and our shower overflowed twice and partially flooded our room. The pool was full of bugs and was not swimmable for most of our stay too. We have since read reviews and it seems that the managers behaviour is common and he has threatened people, followed them round the hotel, and harassed them before. We also saw people describe incidents of being locked out of the hotel for days at a time without access to their belongings. Worst experience, will never return here and recommend nobody else does either.