Sanmenxia Gaoyangshan Soscia International Hote

Poor service. I ordered breakfast, but it was not provided! Cheating!

The environment and facilities are very good, but there are only two waiters at the front desk during the peak occupancy period of a hotel, and a bunch of people are queuing up. No one checks in after ten o'clock in the evening, but four people gather at the front desk. What the hell is the arrangement? There are also restaurants. I went there at 7:40 and wanted a private room. The restaurant closed at 9:00. There are so many private rooms empty. The waiter can open his eyes and say that the reservation is over, and the person who made the reservation will come to eat at 8:00? Then I want to order and say that the chef is not there, so I can only buy a fixed set meal. The chef is not there but can serve me food. Is it because the cooking package is fooling me?

After getting the room card and entering the room, I found the bathtub was down on the ground. The waiter said it hadn't been repaired yet and changed the room. The front-to-back connection is not smooth. The two rooms booked before showed success. On the day of check-in, the feedback was that only one room could be opened, and the other room was forcibly canceled. Ctrip happened for the first time in so many years. unprofessional.

Staying at the hotel on the fourth day of the Spring Festival, summed up in four words: empty has its own appearance. 1. Book on Ctrip, three rooms with soup pool, one double bed room (no free resort hot spring tickets), the hotel environment is good, but: there is nothing to show for! . 2. The hotel requires check-out before 12:00 the next day, and check-in must be after 4:00 p.m. on the same day. We arrived at 3:30, and said that there were three soup pools that had not been cleaned, and only one double bed room was given. The remaining three soup pools need to be cleaned before they can move in. Because we arrived early and understood each other, seven adults and six children were all squeezed into one room. 3. Waited until 4:50 pm to ask the hotel, but it hadn't been cleaned yet. We kept emphasizing that the room was full during the Spring Festival. We went back to the room and continued to wait for the hotel's notification. At 5:40, after waiting for another hour, I went to the front desk and had a big fight. In the end, all our rooms were not available until 7:30 in the evening. 4. Hygiene: the hair on the sheets, the soup pool is blocked and the water is blocked, and the water in the soup pool... I am very suspicious of what the front desk said "it can't be cleaned, it takes half an hour to clean a room", it is a joke. 5. The temperature of the air conditioner in each room is basically 18 or 19 degrees, and it is cold at night on the mountain, so if you bring children in winter, you should wear a few more clothes for sleeping. 6. The hotel requires check-out before 12:00, and one of our rooms was powered off at 11:19. When we finished packing our luggage, the building management didn't call the maintenance personnel to check it. I won't come again. I see that the hotel has good and bad reviews. If the good reviews are true, it will take luck to have good service.

房間硬件超級棒，又大又舒適。服務態度也很好。第二天去爬高陽山很方便。 就是專門預訂的私湯房間，水不是很熱，放着放着池子裏的水就全涼了。自己燒了二十多壺水倒進去，温度才勉強。

環境很好，離陝州地坑院很近，到虢國博物館也不遠。房間挺寬敞的，很舒適，衞生基本上可以，但浴室的地墊已經長黴了，影響觀感，這些小細節要特別注意。