Anonymous User
December 24, 2023
Very bad review, there is no hot water in the winter. I called the front desk, and he said he asked someone to come and check it out. I called again at 8:30, but there was no news. I called again, and he said the plumber was busy. I said that the plumber was not coming, and you didn't even reply. How long should I wait? She said she was busy in a *** attitude, no matter what I said, she said she was busy. Good job, I have lived in hotels for so many years and have never encountered such unprofessionalism. At 8 or 9 in the morning, there were many people checking out, and you could ask us to go to another room to take a shower. You can help us find a way to solve it, and I won't be so angry. You run a hotel, and the price is the highest in this town. You should provide corresponding services. You want to do business that is familiar with you. Change the front desk as soon as possible!
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