Hotels in Sandy Springs with Swimming Pools

Great location and a gorgeous property conveniently located on the outskirts of Atlanta… with easy access to the Perimeter Mall. From the friendly valet greetings and courteous reception staff (Kelly S.) everything was perfect during our stay. Compliments to the housekeeping staff… our room and the entire property is spotless. Great bar, super breakfast buffet and friendly staff… all for an unbelievably low price point. 5 Stars!!!

Very busy hotel due to baseball tournaments with limited supply at breakfast daily. It seems unless you were there in the first hour, it was all gone. Numerous times there was no cups for coffee even. Also, only given two towels in a room for 3 people and had to ask front desk for towels and linens. Very noisy in halls and could hear slamming doors, people talking in rooms, showers in neighboring rooms, etc. Staff at front desk was great but just seems like having too many sporting events led to an subpar experience.

We were going to participate in an exhibition. Although it was a bit far from the Convention and Exhibition Center and it took about 50 minutes on the road, the price was very cost-effective. Hotels in the Convention and Exhibition Center were relatively expensive. The subway is also relatively close, the breakfast is pretty good, and there are some restaurants to choose from nearby.

Clean rooms, comfortable beds, nice balconies, spacious rooms

Although it is an old store, it is not bad. I saw a few people with guns, I thought about it...

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

The hotel staff are so friendly that everyone they meet greets them and asks how they are. However, the breakfast menu is limited, so guests staying for a long time may get bored with breakfast. taste is good

I want to say that the five stars for this review are almost entirely because of the customer service we received from Brandon, who was working the front desk when we checked in and each night we stayed at this hotel. My boyfriend and I live in Hilton Head, South Carolina, and came to Atlanta for my birthday. I have been vacationing in Atlanta for years and this has always been my hotel of choice to stay at when I am there. This time, there was an issue with the first room we checked into and when we informed Brandon he more than compensated for the problem, including moving us to an upgraded room. I wish I could stop the review here but to do so would not be giving a fair and honest account of our stay. As previous recent reviewers have stated, the rooms are in desperate need of renovation/updating. The room we were moved to was very nice and the bed was so extremely comfortable that we wanted to take it with us. In fact we were so pleased with the customer service we got from Brandon that we ended up deciding to stay an extra night when we had only planned on staying one night. However, I did discover black mold on the ceiling above the toilet and water continuously dripped from the shower head in the shower, which I'm sure is costing a fortune for the hotel. The breakfast staff was super friendly and the breakfast was excellent. We also received two free drinks for my birthday and this is where I feel that I need to address what happened. When my boyfriend and I went to the hotel bar to redeem our drinks, the female bartender acted annoyed and immediately let us know without us asking that the drink coupons were only good for house wines, house liquors and domestic beer. There were a few hotel patrons sitting at the bar at this time. We ordered two house brandies and the bartender used a jigger to measure the liquor out for our drinks and discovered she was a little short on the second drink. She turned and asked me if that was okay to which my boyfriend asked her if she could just pour the little extra into one drink and then one of us would get something else, and we would even pay the difference. She was not happy with this, so much so that another customer asked her what the problem was to which she replied that we were getting ”free drinks”. I have been a bartender for the past 18 years and I'm still currently a bartender and talking about tips or how somebody is getting something discounted or free is something that you never do because it's unprofessional, especially talking to other customers about it. She ended up just embarrassing herself because before we came down from our room to get our drinks I had calculated a good tip for her and despite the incredibly rude service I still left the tip for her, which came out to a 25% tip if we were to have ”paid” for the drinks. Because she was speaking negatively about us to other customers-when we had never seen her before that moment-I felt the need to defend myself to the peopl

In my opinion, the staff at a place can make or break your experience. In the case of this hotel, they definitely made the experience great!. I need to mention 2 in particular. First, Tyranee, she checked us in and is such a bright light in a world gone crazy. She was always pleasant and smiling and very, very helpful! Thanks Tyranee for being such a wonderful person! Next, and I didn't catch her name, is the lady that does the breakfast area. She was so helpful and made sure we had everything we needed and then some! Great job Holiday Inn Express on hiring a fantastic staff!

Cost-effective, quiet during the stay, close to the exhibition hall location, good location, hotel service staff is very good, next time you come to business, you will choose here again