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Top rated hotels in Sandston

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Sheraton Richmond Airport Hotel
4.2/5100 Reviews
Stayed here the night before a very early flight out of RIC. The young lady at the front desk seemed very confused when we arrived. We had checked in through the app ahead of time, and only needed to pick up our key. At first she couldn't find our reservation in the system. When I told her we had checked in online, she eventually found A key in a box on the side. We went to the room, unloaded our stuff, then were going out for dinner. I noticed the name written on the back of our room card sleeve was not mine. So I stopped again at the desk....and turns out she had given us the wrong room key, so we were in the wrong room. She didn't really know how to fix that and her response was basically ”oh well”. Fortunately I kept pressing to get it corrected, and the Manager finally came over and made the change. Luckily, no other guests showed up that night in our room, thinking it was theirs.
Motel 6 Sandston, VA - Richmond
3.1/5101 Reviews
It was a pleasant stay. I’ll book them again.
Hyatt Place Richmond Airport
4/5101 Reviews
I cannot express how friendly and supportive the staff was and how helpful they were in making our experience wonderful! Bravo Zulu to the entire team. Loved our experience! We will come back soon! Would recommend to anyone.
Best Western Plus Richmond Airport Hotel
3.6/5105 Reviews
Didn't feel safe. Room was nice, , great shower/pressure. Asked about doors and they said they have security monitoring....never saw anyone and management didn't seem concerned that they didn't lock. Once I went to front desk at 7:30 am and the clerk was asleep in in his chair. Maids have kids that run up and down hall. Will find a different hotel if we go to Richmond again.
DoubleTree by Hilton Richmond Airport
4/572 Reviews
Katherine the Manager was kind enough to offer to use her car to give our truck a jump start. My husband and I were 3 hours from home and on the final leg of a 16 day excursion. We were excited and ready to get home. Unfortunately, our truck wouldn't start. We were stressed and unsure about what to do. My husband went into the hotel to see if they had a suggestion for who to call. Instead of given us a number the Manager said she would give us a jump start. Fortunately, that was all we needed. We made it home. You may think that offer is a simple thing, but we do not.. She was there when we needed her. People these days forget to appreciate any form of kindness. Also, Dimonique checked us in and out.at the front desk. She was friendly and helpful. I mentioned that my husband and I loved the cookies, so she made sure, with the help of a very nice individual in the kitchen staff to get me fresh, out of the oven cookies. We really needed them after our breakdown scare. Again, don't underestimate the importance of a simple act of kindness and a friendly face.
Candlewood Suites Richmond Airport
3.9/597 Reviews
The hotel was conveniently located about 10 mins from the airport and close to food and shops perfect for a short visit. For the price and the room I think you get a great deal especially in the surrounding area, stayed in the one bedroom king suite which is setup like a cozy one bedroom apartment with a kitchenette, dining bar, living room area, bathroom outside of the bedroom and the bedroom with king bed. Room was clean and setup was as pictured only complaints are the elevators are broken so we had to carry luggage up 3 flights of stairs and the phones in room don’t work, and there is no service attendant to bring you extra towels or linen you have to go to the front desk to get it yourself. Staff was pleasant, check in was seamless and so is check out would stay again

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