Trouville Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sandown

Trouville Hotel

10-16 Esplanade, Sandown, Isle of Wight PO36 8LB, United Kingdom
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When you a stay at Trouville Hotel by Compass Hospitality in Sandown, you'll be on the beach, just steps from Sandown Pier and Sandown Beach. This beach hotel is 16.9 mi (27.3 km) from Gunwharf Quays and 20.3 mi (32.7 km) from Portsmouth Historic Dockyard.Show More
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Amenities
24-Hour Front Desk
Bar
Table Tennis Room
Restaurant
Wi-Fi in Public AreasFree
English
Polish
Kayaking
All Amenities
Property Description
When you a stay at Trouville Hotel by Compass Hospitality in Sandown, you'll be on the beach, just steps from Sandown Pier and Sandown Beach. This beach hotel is 16.9 mi (27.3 km) from Gunwharf Quays and 20.3 mi (32.7 km) from Portsmouth Historic Dockyard.
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4/5
Very Good
Cleanliness4.0
Amenities4.0
Location4.0
Service4.0
All 47 Reviews
Surroundings
Airport: Southampton Airport
(60.6 km)
Airport: Chichester/Goodwood Airport
(61.8 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Standard Double Room with Sea View
5

Standard Double Room with Sea View

1 Double bed
Free Wi-Fi
Non-smoking
Ocean view
Telephone
Wi-Fi in room
Towels
Room Details
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Guest Reviews

4/5
Very Good
47 reviews
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Average for similar properties in Sandown
Most Mentioned
T‍r‍e‍v‍o‍r‍ ‍G‍r‍a‍h‍a‍m‍ ‍R
September 10, 2024
The hotel is very tired dingy the rooms quit small with some showers over the bath which makes it very dangerous for older people. The food we found was disgusting overcooked vegetables tough meat dishes and the fish which was supposed to be poached was like cardboard French onion soup was pale tasteless and greasy. We were reprimanded for being 10 min late by a very rude waitress and told we were not allowed starters because we were late even though there were guests arriving after we sat down. Would highly recommend you not to use this hotel, Also the lift broke down which meant climbing four quite steep staircases a terrible experience never to be repeated
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 22, 2024
This was a 'Turkey and Tinsel' type short break and was very enjoyable. Reception was very efficient. Reception area was clean and welcoming. Our bags were taken to our rooms. Tea and biscuits and a welcome information talk on arrival. Rooms were warm and clean. Beds were soft. We were first floor with an amazing sea view. Insulation was good, no noise from other rooms. There was a TV, good lighting and tea coffee facilities. Nice clean bathroom and good shower/bath. Breakfast and dinner were very good with prompt polite and friendly staff. There is a good hotel bar and lounge area. Evening entertainment in the 'ballroom' was enjoyable with good singers Tuesday Wednesday and Thursday. For them , the audience was probably a bit unresponsive but they were entertaining and professional. The esplanade further down is quite dilapidated with a burned out and vandalised Ocean Hotel and other similar buildings. The Trouville is close to the pier where there is a nice bar called Scruffy Jack's. Best (only) nearby pubs are the Castle in Fitzroy Street and The Comical in St.John's Road off the High Street. In the High Street is the Old Corner Bank with a reputable restaurant. The Pier is closed till Spring. Good place for walkers. I went east along the front and up to the fort and then along to the Yarborough monument. West took me along the esplanade to Shanklin. Bus service is very good and stops are very close to the hotel . Easy buses west to Shanklin and Ventnor . Enjoyable stay at the Trouville. They are very good at what they do.
B‍r‍a‍s‍t‍a‍r‍d
June 9, 2024
The hotel obviously relies on coach party groups. We were a member of such a group. Dining room management let the hotel down. Tables were crammed in with the backs of chairs touching the chairs of the tables behind. Diners had to take their seats in sequence because there was no space to pass. The waiters delivered food to the end of the row of tables and plates had to be passed hand-to-hand along the row. In a way this was nostalgic to me and reminded me of the 1960's school dinners. Butlins holiday camp, and the army in Aldershot. An obvious solution is to copy what is done on cruise ships. Have two sittings, say 6.00pm and 8.00pm. The room was comfortable and bathroom good. The single small lift could not really cope with the large number of elderly and infirm guests.
J‍e‍n‍n‍i‍f‍e‍r‍ ‍W
May 26, 2024
Not equipped for disabled people. Mobility aids had to be left in reception, we not allowed any further into hotel. 2 of the receptionists spoke to customers like they were dirt for example when asked a question about the room for the second time replied “I’m busy ask elsewhere” Room very very small and lacked draw space, unfinished with covers missing, no handle inside shower and could only get to en-suite by walking side wards between bed and half finished wardrobe. Lack of enough hangers in wardrobe, only 2 complete rest broken or missing. Carpet had burns on and a stain, when reported was told don’t worry we will not accuse you of doing it, but, nothing done. Showerleaked Breakfast queues were dreadful due to buffet placing and too many tables packed in to the dinning room Not able to receive internet in room despite reporting twice and being told no problem, however a staff member told me a previous visitor had already reported the same problem
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 19, 2024
I have just returned from a coach holiday staying at the Trouville Hotel, Sandown, Isle of Wight. Our room had an unbroken sea view. The room was clean and serviced each day by very pleasant housekeeping staff. Beds were very comfortable. The food was probably the best I have had in a hotel. We chose the full English option each day for breakfast, but there was also a good selection of cereals and juices. Dinner consisted of 3 courses with ample choice and the portions were generous. The staff were all helpful and went out of their way to make our holiday memorable. We were greeted with tea and coffee on our arrival and were told by a member of the bar staff that it was his job to make sure that our holiday was special. I thoroughly recommend the Trouville Hotel on the seafront at Sandown, Isle of Wight.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 18, 2024
The room, food, location and staff were all excellent. This is a great hotel which I am happy to recommend to others. The staff are very friendly and efficient and there was a good choice of food and even entertainment in the evenings. Great stay - thank you!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 13, 2024
Room, food, temperature, location and staff all excellent. One issue with the shower fixed immediately. Altogether a great hotel which I am happy to recommend to others. The staff are very friendly and efficient and there was a good choice of food. Breakfast served at the table was a refreshing change.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 12, 2024
Trouville Hotel My report for Tripadvisor Overall impression This hotel has had a massive refurb since my last visit many years ago and I was looking forward to seeing the difference…wow ..what a pleasant surprise. The Trouville Hotel, Sandown, IOW should now be on everyone’s list as the ‘place to go’ It is fabulous and here is why….let’s take each area in turn… 1 Reception…all smiles and friendly welcome await…not so sure about the wait for room allocation at 3 pm…surely some if not most rooms will be ready well before and a little planning will eliminate the awful situation of the reception , lounge and surrounding areas being bunged up with guests and their luggage awaiting room allocation ….My only criticism 2. Room…our room with beautiful sea view was excellent. Bright, clean and spacious. The bed extremely comfy. I’m disabled with walking difficulty so concerned about leaving my scooter in reception but no worries …got room 106 first floor adjacent to the lift so minimal travel plus no noise from lift at night. 3. Restaurant..meals turned out to be a most pleasant experience with super waiter service by Ian etc and excellent cuisine with a wide choice…3 course multi choice dinner and a good breakfast menu. The restaurant was busy and quite crowded for a large group but spacious enough and very adequately serviced by excellent experienced staff the food being hot and swiftly brought to our table. 4. Bar / lounge the hotel provides a large and comfortable lounge area with sea views ideal for relaxing with friends, enjoying a drink and simply taking it easy. The bar is well stocked providing various beverages at a very reasonable cost plus an excellent light lunch menue. 5. Facilities…the hotel boasts a fine games room on the first floor for short mat bowls, pool, etc. large dance floor which provided for a great line dance weekend. The lift though small was never a problem..no long waits for me etc. For disabled folk like me with a scooter or wheelchair there is a convenient side entry so no access problems in that respect. 6. Conclusion..I am currently a guest here this weekend and it is like a breath of fresh air…I was here 25 years ago…line dancing..would you believe …it was awful. But now WOW what a transformation …accoustically it’s bright clean decor is quite refreshing and a delight….you really deserve 5 stars but I’m docking 1 for the totally unnecessary reception mess. Other hotels I’ve been to say rooms at 3pm but manage to start allocating much earlier to clear congestion of waiting guests. 7. Finally would I come here again..of course I would, enjoyed every moment thank you The Trouville Hotel, management and staff you really did the extra mile for me.⭐️⭐️⭐️⭐️
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 23, 2024
We travelled on the Johnson coach holiday to this Hotel The Trouville on the sea front . We had an amazing holiday here with excellent hard working staff who made our holiday a treat . Excellent food with good choices each day …well done chef 🧑‍🍳….we were never left waiting to be served , such hard working staff and a credit to you . Room very clean each day …beds comfortable , slept very well every night . We can highly recommend this Hotel and will continue to do so …Kind regards Mr & Mrs P Cartwright ⛴️👏👏👏

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas

Property Policies

Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: 08:00–10:30

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Number of Rooms: 88
When you a stay at Trouville Hotel by Compass Hospitality in Sandown, you'll be on the beach, just steps from Sandown Pier and Sandown Beach. This beach hotel is 16.9 mi (27.3 km) from Gunwharf Quays and 20.3 mi (32.7 km) from Portsmouth Historic Dockyard.

Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a ballroom. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Satisfy your appetite for dinner at Hotel Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Stay in one of 88 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Trouville Hotel?

The check-in time at Trouville Hotel is 15:00 and the check-out time is 10:30.

Are pets allowed at Trouville Hotel?

Unfortunately, pets are not allowed at Trouville Hotel.

Does Trouville Hotel provide breakfast?

Yes, guests at Trouville Hotel can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at Trouville Hotel?

Prices at Trouville Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Trouville Hotel?

Southampton Airport is the closest airport to Trouville Hotel, and it is about 1 hour 56 mins from hotel by car (60.6 km).

What is the cancellation policy for Trouville Hotel?

The cancellation policy for Trouville Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportSouthampton Airport
Distance to Airport60.62KM
Nearest Train StationPortsmouth Harbour Railway Station
Distance to Train Station27.14KM
Average Price FromNZD215
Hotel Star Rating3