Guest User
July 28, 2023
We stayed at this property for 4 nights in mid-July. Although it had been confirmed to us by e-mail by Mr. Reina (manager of the facility) and we had paid a deposit for an apartment with 2 independent rooms with double bed with internal air conditioning (being 2 couples), it was given to us for the first night an apartment with a double bedroom and a very narrow bedroom with 2 single and uncomfortable beds, with air only in the adjacent corridor. The boy who welcomed us, Andrea, very kind and helpful, made us speak to the manager on the phone (probably not present in the structure) who only replied that due to internal needs it was not possible to have the apartment booked (and by he confirmed ) for the first night and would let us know for a possible discount for the inconvenience created. We only got a late check out on departure at 11.30am instead of 10am thanks to Andrea, the manager never spoke again, despite the inconvenience created by having to move to a new apartment from the second day, not being able to unpack our bags and relax adequately. As if that wasn't enough, it's practically impossible to park in the underground garage: narrow spaces and columns everywhere, so much so that we scraped the rental car against a column, creating new inconveniences. We opted to leave the car in a paid outdoor car park near the property. Apart from these problems, the apartment was clean and tidy from the second day, suitable for 4 people. In 10-15 minutes on foot you can easily reach the center of San Vito. Bicycles are also very popular.
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