Hotel Panoramic

Very clean hotel with everything you need. Terrace with breathtaking view of San Vito. Super efficient and courteous beach shuttle service. Reception always ready and available for any possible request. Excellent restaurant, all the refined dishes are very tasty and typical local dishes as well as being well presented on an optical level, not to mention Salvatore and Nicola who were super attentive, courteous, friendly and truly efficient and professional waiters. We highly recommend it for families and others. Really very good

Not at all a 4 star! The location is definitely great, a short distance from the restaurant area and the beach, but... let's start from the entrance... there are only stairs that if a person has some difficulty walking they just can't access the reception. There is an external elevator but it is unusable (looking closely it hasn't been in operation for years!) And I won't tell you how hard it is to carry all the luggage! Once you enter the room, you realize that even these could use a good makeover. In the shower there is mold on the seals and water nozzles. The toilet flush has not been in production for at least 30 years (ours leaked water and they told us they couldn't find spare parts). Floor-mounted air conditioners with no possibility of inserting a dehumidifier. The windows had heavy curtains that were used in the 80s to protect from the sun, too bad they were full of dust, same thing for the headboard of the bed: after the first night both my husband and I started coughing and a lot of phlegm (allergy to dust and mites). As if that were not enough, in the reservation it was indicated that, by paying a €28 card per stay, we would have included the beach service (umbrella + 2 sunbeds + beach towels): nothing could be further from the truth! the beach is paid for! If you go with the name of the hotel it costs €20 per day (umbrella + 2 sunbeds), if you go without the name of the hotel it costs €15. We reported this by sending an email with the details, as requested by the guy at the reception, but from here a "passing the buck" began between the hotel and booking, they would let us know the next day, then the day after that and so on.. in the meantime we left without having received an answer. result? 4 days, €60 on the beach and we had to buy beach towels (if we had known beforehand we would have brought our own + umbrella). Furthermore, from a 4-star hotel, you expect that if a customer makes a complaint proving they are right, the hotel will take action to resolve it, not wait for the customers to leave pretending nothing has happened and hoping that the customer doesn't ask every day! Shuttle service: definitely a good idea, too bad it would also be useful in the evening, not until 6:45 pm at the latest. It is true that the hotel is a 10/15 minute walk from the restaurant area, but with the stifling heat and after a day at the beach, it can become burdensome, after all it is a 5 minute shuttle ride. Breakfast: from 7:30 to 9:30. At 8:30 the croissants and pane cunzato were already finished. I kindly asked if I could have more, and was told no because "if there was any left it would have been thrown away". yes, but there is an hour left until the end of breakfast time.. someone else would have eaten them! Then, maybe because we booked through a travel site and not directly with them, but they gave us a corner room, with a view of the mountain inside a dry and dusty garden and therefore it was not even

Too bad we booked the continuation of our hotel in this hotel. honeymoon ... What can I say .... Let's start with the fact that there are more stairs here than in the subway, and even if you are loaded like a mule with luggage there is no danger that the staff will help you. I continue by saying that we had booked a suite and .... The horrible word is the one that best represents it, the very old furnishings, the mini bar to open it had to be lifted from the ground to find a bottle of gas water and a poor beer in it, but the gem is the bathroom ... There was a nice big tub with whirlpool but ... All ruined and in some places green with rust, and once filled and put into operation all the water came out from under the seals , obviously no one came to clean and we made do with some towels ... To make you better understand I am attaching the photos ... I personally will not set foot there again and I strongly advise against it ...

In August 2021 we stayed at this property and honestly from a 4 star one would expect a little more, The bathrooms should be modernized and cleaning should be more accurate; as for the staff, we were certainly not impressed by the smiles and attentions. The most painful note is represented by the dinner: excellent quality but with portions that would irritate a newborn. And don't try to ask for a hypothetical encore because they don't know what it is. Now, if we were talking about an unpretentious and affordable three-star hotel, we could even turn a blind eye; but since in addition to being mediocre it is also inexplicably expensive, we cannot refrain from a resounding and indisputable rejection. The positive note, to conclude, is that you return home with several kilos less.

Mi rivolgo alla direttrice la sig luisa ..se ricorda non avendo modo di vederla di persona l ho raggiunta telefonicamente ..con un gruppo di 27 persone mi ha creato non pochi problemi in quanto le camere non sono all altezza di un 4 **** ..consegnata una camera x disabili ad una persona di bassa statura ..la seconda notte l hanno spostata in un camera quasi tugurio nel sottoscale e puzza di muffa..risultato che la sig e' stata male perche affetta da problemi di ventilazione ..e non ha potuto fare le escursioni nei giorni seguenti .. Ho elencato i vari disagi ma non hanno risolto il problema ..tra l altra la camera x disabili aveva perdita di acqua a terra ..unica cosa positiva la cucina e il personale sala Salvatore e Nicola . Andrea il factorum spremuto come un limone .. Alla partenza ho enunciato tutti i problemi ma non ho ricevuto soluzioni alternative Conclusione che ho dovuto saldare le tasse di soggiorno per tutti perche' non me la sentivo di farle pagare ..pagato 3.€ al giorno sul sito dice 2.35 € In piu" una persona e' venuta meno quindi doveva agevolarmi quantomeno x le tasse ..agito ' di conseguenza ..

Positionne fantastica immersa in un paradiso siciliano. Ringrazio vivamente Salvatore che con immediatezza e grande professionalismo ha dato seguito ad una mia richiesta. Grazie Salvatore ti auguro una grande carriera ! Cristina Amazing place! Thanks a lot to Salvatore, you are the best and kindest worker I have never met! Cristina