Hotels in San Sebastian Old Town, San Sebastian

Great location and friendly staff. Very easy to get in and get out. We had a triple bedroom and therefore didn’t have a lot of space but it was comfortable and very workable. No frills but it has everything you need. Would recommend this hotel.

Location is very good. Staff is friendly too. Hot water is good again. Satisfaction.

I was able to spend my time with very kind staff. After 22:00, you can't enter without a card key, so you can rest assured in terms of crime prevention! Thank you.

Located in the old town of San Sebastian, it is very convenient for sightseeing! It's in the old town, but the city of San Sebastian itself is so small that you can walk to the new town. Don't forget it, probably because it's a San Sebastian rule, you need to register your passport before staying at the hotel! A message is sent from the hotel, but it seems that it may not be possible to connect with that link, so the app ”Wnats Up” like LINE used in Europe ” I recommend installing! If so, it is easier to contact the hotel owner and tell you the recommended shops, so it is more convenient than opening an email. It's very convenient because you can tell me how to register your passport by video chat even if you don't know how to register your passport! Is the hotel a couple-run and lives on top of the hotel? It's a little inconvenient because it's not always on the hotel floor, but I didn't have any problems with each step because I could contact you with the Wnats Up app. The cleanliness looks beautiful, but is there anything left that the previous person used? Maybe it's not well cleaned, or it falls on the bed, such as hair, or it's entangled in a futon. Other than that, the water pressure in the bath is good, and the couple at the hotel are very kind and nice and kind people, so there is no problem! !! However, unlike ordinary hotels, the apartment is only renovated, so you can hear all the sounds, voices, and snoring in the next room. If you don't mind it, it's a hotel that doesn't matter at all.

If you are not used to small spaces, it is best to choose a room facing the street, you can open the window to breathe.

**”BAD: Beware of the 'Upgrade'”** Our priority when booking was the room size and budget, so we reserved a 32m² City View room. At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed. However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded. I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day. Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better. The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room. While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests. In the end, we ended up paying the €25. **Beware of the 'Upgrade.'”**