Nobu Hotel San Sebastián

The hotel itself is nice. The rooms are quite small but comfortable enough. I was staying by myself so I think if I had a second person in there it would have felt very cramped. The location of the hotel is beautiful. Across from the ocean and easily walkable to old town and the center of San Sebastián. Nobu the restaurant was mediocre compared to the other branches in the world. Definitely not up to par with the Miami one which is where I’m from. I definitely would not return or stay at another Nobu hotel though based off this experience. The hotel staff was shockingly unfriendly. It was like they couldn’t be bothered. Even when you walked by them they wouldn’t say hello or anything. It was very strange. Concierge was not helpful at all and the food recommendations we were given in person were laughable. You’re in Michelin star city and were told to try “Mama Mia” for Italian food. Please, look the place up. Even at check out no one asked anything about the stay. Zilch. Breakfast staff were the best of the bunch. Always in a good mood and helpful and on point. They definitely hussle. They should be swapped out for the front desk staff because i had never experienced anything like this. I must point out that the gentlemen who handle the suitcases were all helpful and attentive.

Had a great stay at Nobu Hotel! Super friendly staff, comfy room, and the location couldn’t be better. Loved the vibe and the food was really good too. Would totally come back!

I am checking out now and I would not recommend staying at this Nobu Hotel. It is small, dark and not at all similar to Nobu in NYC or LA. The staff is lovely but our room had a shower with luke warm water and the ac did not get cool enough so we were provided with a floor fan. Not acceptable for a hotel charging well over 1K a night. additonally, the food at the Nobu "Michelin star"restaurant was lovely but nobody ever asked us if we wanted dessert or coffee so we had to get up to find someone to pay our bill. This was our anniversary dinner and we felt abandoned half way through because two larger parties showed up. We arrived at this Nobu after staying at the Artist Hotel in Bilbao which was far superior and half the price. our room at Nobu was tiny, the view was superb and the location can not be beat. That said, I think you can stay at any other hotel on this beach and be completely satisfied. Sadly, I would not recommend this hotel. I feel like it was a complete waste of money. I read alot of reviews before deciding on this hotel so I have no one to blame but myself. The reviews are quite mixed and I took a chance.

Great hotel, lovely attentive staff - in a perfect place just far enough out of town. Small pool area but we got beds. Bedroom was well equipped (little dark) but quiet. We ate at the restaurant one night which was lovely. Terrace is great but service was a little slow. Fab views….

We just checked out after spending four magical nights celebrating our wedding, and every moment was unforgettable. The service was exceptional, attentive, thoughtful, and seamlessly detailed from start to finish. When we arrived, the team at Nobu already knew we were getting married and had a bottle of Txakoli from the very vineyard we were tying the knot at waiting for us in the room. Two nights before the wedding, we hosted our welcome drinks on the Nobu terrace, breathtaking views, incredible food and drink, and the perfect way to kick off the celebrations. Special shout-out to Ainara, who helped us plan the terrace party and checked in on me throughout the weekend to make sure we had everything we needed. Her warmth and care made such a difference, and we’re so grateful. On the morning of the wedding, my friends joined me in our room to get ready, and the Nobu team generously brought us coffees and drinks on the house. They also surprised me with a stunning bouquet of flowers that matched my wedding florals perfectly, they had even coordinated with my wedding planner to get every detail just right. After the wedding, we returned to find a bottle of champagne waiting in our room, a beautiful touch that ended the weekend on a high. The entire experience was flawless, and we’re already planning to return for our one-year anniversary.