LeRouleur
April 7, 2024
There is a lot to like about the Villa Blanca; a relief from the 30+ temperatures of the 'lowlands', the local wildlife, the Froghouse (a night time visit is a must!), the nature trails through the cloud forest and the stunning views from the 'lookout point' The 'chalets' are well laid out, spacious and with a certain rustic charm. There is even an open fireplace with seasoned hard wood should you get that cold. We didn't! I cannot comment on the Superior rooms, which apparently include a hot tub, Why! The room however does need a Dehumidifier, most rooms have them, ours did not, but a quick call to reception and one was provided. The staff were professional, and always keen to assist the guests. However there were several occasions when, 'the left hand seemed not to know what the right hand was doing' and this impacted on the 'Front of House' services, particularly during the very busy evening meal times. There just did not seem the enough staff, for Reception, the Bar & in particular the Restaurant. On both nights you wanted to put your coffee down and give them a hand!! Unless things have changed since our recent visit, book an early evening meal time. Having said that the food was good, but again there often seemed to be a lack of communication between 'service' and the kitchen. Moan over! The spa is good and both myself and Mrs Rouleur enjoyed excellent massage's. The only other small issue, is that there is very little to do during the day, once you have done the early morning tours. So take a good book, or take advantage of the farm visit, the old greenhouse nature area or the spa. We did an optional Quetzal spotting tour (saw a male and a female in full breeding plumage, Wow!) Organised by our by our tour operator, so the above did not bother us that much. I cannot finish without mentioning the final 10km 'Farm track' which leads to & from the hotel, be prepared!! It takes about 45 minutes. I enjoyed my stay at the Villa Blanca, and I can see why it is a sought after venue for Production companies specialising in the Natural World. It was just spoilt by the issues mentioned above. Recommended.