What a massive disappointment. I arrived 6:30PM on Friday, May 3, 2024 - no one at the front desk. Just a key in a lockbox. I walked in, and the place was trashed. I checked the room, it's not the one I booked online. Next morning, I bring all this up to the guy at the front desk. He shrugs it off defensively, "Renovation." he says. Repeatedly. The website said nothing about a renovation. As for the wrong room, he said, it was already booked. How could that be when I booked it online? The answer? "Renovation!" - He really said that. And what about the website's complimentary breakfast? Nope! And yet, I'm being charged full price. I asked for the manager, was told manager manager Manny wasn't there. He may be in Monday. Or the following Friday. He's not there much, he said. Left a message for Manny to call, haven't heard from him. It's like I booked a room in Hooterville. Though I bet Arnold Ziffel's got better management skills.