The Palms Oceanfront Suites

Property was great. We received an unexpected upgrade to the 3rd floor with a gorgeous picture window view of the ocean. Office staff was available and great to work with. The housekeeping staff kept our space neat and clean for us. Other staff (security, pool cleaning, golf cart driver to water ferry) all super friendly and accommodating. We really liked this location because it allowed us the ability to walk to local eateries with good food. Ice-cream shop right across the street is a major plus as well. A super-market and souvenir shops are nearby as well. It is not necessary to rent a golf-cart when staying at The Palms. Thank you to the staff for a great stay!

Although the place is a bit dated, it was still a nice little room. It was pretty clean, but could use some small updates. The bathroom door had water spots all over the back of it, looking like it has had mold damage due to the shower water splashing on it. We did have an issue the very first night where a hat and possibly a wallet was left on our back patio. Someone stole those and they did not offer to check their cameras. It’s a small chance that the wallet fell out of my husbands pocket while on the golf cart, but we feel as if it was forgotten outside. They did post his passport on their local Facebook page but of course no one turned it in. They were helpful with the situation, but again, never offered to check the cameras. I am sure they are working and would have shown someone walking off of our patio with the giant straw hat that was taken. It just seemed a bit odd that they never offered to look back on the cameras. They have security and staff early mornings and it’s just odd that nothing more was done.

The location of the property is wonderful. Very close to dining, shopping, and snorkeling. Ramon's Village Resort is next door, and there is a great pier to snorkel from. Many restaurants and grocery stores are within walking distance, and for people looking to go on day trips either from the island, or from the mainland there are many tour operators within walking distance, as well as the Belize Express Water Taxi just a short walk south on the beach. There is security there 24 hours a day, and the section of beach that The Palms is located on feels very safe. It was great having three sleeping areas, a full kitchen, and unit 24 has two patios, one looking out over the beach, and one in front looking over the pool. The pool is cleaned several times a day, and the grounds are raked multiple times daily.

The best thing about the stay here was the staff! So friendly and helpful! It’s a great location, close to a grocery store and dining on the beach. If you prefer accommodations that are up-to-date in decor, this isn’t your place. But is kept up very well and is extremely clean, especially the pool!

The room and service was great! The location was within minutes of walking to all the areas of the main district. One excursion group even picked us up at the dock on the beach by the hotel.

Great property for our group of 6. Very accommodating and staff was friendly. Walkable location to groceries, beach, and restaurants.