Guest User
March 1, 2024
The Hotel is beautiful, the architecture is impressive, the park is very nice, the pools are beautiful. Very good food and service in the restaurant. Excellent breakfast. Spacious rooms, very comfortable beds and comfortable bathroom. In general everything is very good, but details are missing that would make the stay much more pleasant: It cannot be that a hotel of this category offers rooms without a minibar, (even if they are standard), nowadays, any much cheaper hotel offers this comfort. The pool closes at 8:00 p.m., but at 6:00 p.m. they close the bar, so with this heat, outside of those hours, to have something cool while enjoying the water, you have to go to the reception bar. Added to that there is NOT a single umbrella in the pool! To have shade you have to seek shelter under the trees, which are several meters away. There are no tables either, only lounge chairs in the pool or armchairs in the park, so to support personal items, either another armchair is used or directly on the floor, where there are many ants. The hot water pool (very high for the summer) has a single broken shower. If you want to cool off, you should do so with the bottom faucet. If check-in is at 3:00 p.m. and check-out at 11:00 a.m., they should at least allow you to deliver the room at that time, but be able to use the facilities, for example, being able to stay in the pool until completing the 24-hour stay, that is , until 3:00 p.m., without having to pay late check out. The hotel should have a games room with a ping pong table, pool, tables to play cards... Investing in minibars, umbrellas, tables and a games room would offer greater comfort and compliance to guests.
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