Orchid House San Miguel de Allende

The central location in San Miguel de Allende provides easy access to attractions. Guests praised the comfortable beds and quiet rooms. They also appreciated the excellent service and clean, cozy atmosphere.

This is the first negative review I have ever written. I booked this hotel based on the reviews. I've stayed in Casa No Name, Casa 1810 and Concepcion hotels over the last few years. I always book directly with the hotel to avoid issues and it's better financially for the hotel, as my family works in hotel management. My stay was booked March 14-17th. Last night at 7:38 I got an email stating that my credit card was not working (not true) and they will have to cancel. One minute later at 7:39 I got an email stating that my booking was cancelled. No one called me. I got in touch with the hotel at 8:02 asking why they cancelled my stay. I offered for them to try the card again or take a new card. They replied that they already booked someone else and I should be happy that they weren't going to charge my card (hmmm I thought they said it wasn't working) the cancellation fee. In my many years of extensive travel I have never had a booking cancelled after receiving a confirmation. They made no offer for a future stay, only their very "generous" offer of not charging me for the cancellation. Buyer beware.

The Orchid House is stunning; a true boutique hotel experience. The courtyards are tranquil, the rooms comfortable. The rainfall shower heads and constant hot water were an extra touch of luxury. We loved the family-style breakfast. The hotel is ideally located in the centro of San Miguel de Allende, in easy walking distance to the sites, bars and restaurants this charming town offer. Despite being in the middle of it all, the room was surprisingly quiet and peaceful, making for a great night’s rest (even during Dia de Muertos when we visited). The hosts were friendly and attentive. We would love to return!