Hotel Verbena Reviews

The room itself is not bad but it gets very loud in the morning with the cars. Also not enough towels for everyone that room was booked for and when asked they didn’t have any.

Pros: Great location, close to main plaza, shops and restaurants. Staff were friendly. Cons: No closet space. Closet consisted of 4 hangers on the curtain rod. No drawers to put clothes in and nonplace to put suitcase other than on the floor. Water damage on ceiling and walls. Smelled moldy. Had to open the sliding window to air out the room when we came back at the end of the day. No sound proofing at all. If anyone was in the courtyard or in the entry way, it sounded like they were in the room with us. Would not stay here again.

We actually got moved to Hotel Bouquet who’s is a partner hotel and was an AMAZING stay! I would recommend Hotel Bouquet anytime! If I go back to San Miguel Allende, I would definitely have to stay there! Very clean, they have a great restaurant and the front desk receptionists were very nice! The general manager was very nice as well. She was very accommodating. Strongly recommend!

The room was full of mosquitos! I asked at front desk for raid repellent plug in (plaquettes) or something, and the lady came to me to tell me they don’t offer that but there was a pharmacy near to the hotel where I can buy it. What kind of service is that? Was a bad night with tons of mosquito bits.

For the price it’s very good, it’s austere, but clean. You can walk everywhere from there.

I enjoyed staying at this property. It was quiet and relaxing. Decor was nice and simple with a modern feel. The only thing that I did not like is that the internet did not reach uper level where my room was. Stairs to go upstairs are a little narrow too.

It was a nivel well kept room with basic necessities Just what you need for a good vacation

Check in was easy. Room was big, clean, nice patio/ledge and view of the city. Service was attentive.

I like the industrial or rustic chic about this little hotel. Everything fits very well together. It just needs a few things to be functional. Somewhere to hang wet towels. More counter space. There's like none. The common space floors and stairs all flood when it rains. It's dangerous. A capsule coffee machine in the common area. It's a long walk to the nearest coffee place.

Property is quite run down, no TV service…

Nice clean and cute

Amazing place to stay, we loved it❤️

Nice reception lady. Clean room.

Loved it