35575ZNHRDTVBLJ
February 3, 2024
The Hotel La Cheminee is a family business. The owners acquired the hotel not long ago. The hotel management is inexperienced. There are several maintenance issues and flaws that seriously compromise the enjoyment of the place. For example, there is a good-sized pool, but you can't get in because there are no stairs or handrails to reach the steps from the water. A fall could be extremely dangerous. The pool floor also doesn't inspire confidence: it's either dirty or the tiles are peeling, giving a terrible impression of neglect. I had a problem with a leak in the shower stall that made the floor very wet. Another slipping hazard. The owner refused to change my room and also didn't fix the leak. I had to contact the company where I made the reservation and after their intervention, they gave me another room. The leak
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