Sheraton Puerto Rico Resort & Casino
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in San Juan
Sheraton Puerto Rico Resort & Casino
No.10 of 4-Star Select Hotels in San Juan
200 Convention Blvd, San Juan, 00907, Puerto Rico
Show on map
We Price Match
Amenities
Outdoor swimming pool
Surfing
Casino
Sauna
Spa
Massage Room
Fitness Room
Public parking
All amenities
Property Description
Constantly ranked between the top hotels in San Juan, the Sheraton Puerto Rico Resort & Casino is recognized as a modern urban resort. Ideally situated at the viabrant Convention District and steps away from Distrito T-Mobile, our San Juan casino resort is located just 10 minutes from the international airport and five minutes from historic Old San Juan. With newly renovated guestrooms, the property offers a rooftop infinity pool with stunning views of the San Juan Bay, on-site diverse dining options, full-service spa, a exciting 24/7 casino, modern meeting space, shuttle to Old San Juan and Escambron beach, among many other features, making this resort the premier place to stay.
Show more
8.5/10
Very GoodCleanliness8.5
Amenities8.4
Location8.7
Service8.2
All 104 reviews
Surroundings
Airport: Fernando Luis Ribas Dominicci Airport
(1.3 km)
Airport: Luis Munoz Marin International Airport
(10.9 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
San Juan Suite With 1 Bedroom And 1 King Bed, Non-Private Sofa Bed, Bay View
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
TV
Private toilet
Coffee maker/teapot
Check Availability
10
One Bedroom Suite with Bay View and Balcony
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
One-Bedroom Suite With Mobility/Hearing Accessible Roll-in Shower
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Executive Suite with City View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
6
Traditional Two Double Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
5
Superior King Room with Bay View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Deluxe Two Double Room with Bay View and Balcony
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Superior Two Double Room with Bay View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe King Room with Bay View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Blackout curtains
Check Availability
9
Sundeck Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
6
Traditional King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
7
Presidential Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
104 reviews
Verified Reviews- Cleanliness8.5
- Amenities8.4
- Location8.7
- Service8.2
Average for similar properties in San Juan
AI Summary
Consistently clean, well-maintained rooms with friendly staff. Convenient location near shopping, dining, and convention center. Excellent amenities, spacious rooms, and a great pool offer a refreshing experience.
Guest User
July 8, 2025
We were a family of four spending 1 night. The door opened with the key card but couldn't close (maintenance had to fix it), Ain't nobody got time for that. The carpet was so dirty and needed to be vacuumed. The bathroom floor had what appeared to be hair swept at the corner and left there. Worst experience (SAD)...
Beena
March 11, 2023
It was an excellent hotel. The front desk staff was extremely helpful—a special thanks to Alejandra and also to a young guy (how I wish I would remember his name) at the concierge desk- who made my trip memorable by guiding me to do some fun things on this short trip.
evangeline_lam
October 12, 2024
It's just average. But you can't expect too much from this place. When I booked, Ctrip showed that taxes were included. When I checked out, they deducted the taxes without communicating with me. I argued with them, but the black person on the other end was very impatient. Later I contacted Ctrip (a little after midnight Beijing time), and the customer service still replied within seconds (thanks to the sense of security Ctrip gave me). The customer service asked me to call the hotel front desk to start communicating, and kept comforting me not to worry, saying that Ctrip was still reliable. The hotel was not good. In the end, they made a mistake and didn't even apologize to me. I should have asked for an apology at the time. I regret it!
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Surfing
Off-site
Casino
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Taxi booking service
Car Rental
Meeting Room
Business Center
Multi-Function Room
Children's Pool
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Infinity pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Additional charge
Valet Parking
Additional charge
Transportation
Car Rental
Shuttle Bus Service
Free
Taxi booking service
Front Desk Services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Tour/Ticket Service
Languages Spoken
French
Spanish
Food & Drink
Snack Bar
Bar
Room Service
Health & Wellness
Spa
Additional charge
Sailing
Off-site
Surfing
Off-site
Fitness Room
Massage Room
Sauna
Kayaking
Off-site
Ziplining
Off-site
Activities
Eco Tours
Off-site
Casino
Public Areas
No Smoking in Public Areas
Water Purifier
ATM
Elevator
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Children's Pool
Business Services
Multi-Function Room
Fax/Copying Service
Wedding Service
Meeting Room
Business Center
Accessibility
Assistive Listening Devices
Braille Signage
Pool Ramp Available
Visual Alarms In Hallways
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
First Aid Services
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | US$19.00 (approx. NZD 31.63) per person |
Adult | Buffet:US$38.00 (approx. NZD 63.25) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$100.00 (approx. NZD 166.44) per night.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$150.00 (approx. NZD 249.65) per room per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2009
- Renovated: 2023
- Number of Rooms: 428
Constantly ranked between the top hotels in San Juan, the Sheraton Puerto Rico Resort & Casino is recognized as a modern urban resort. Ideally situated at the viabrant Convention District and steps away from Distrito T-Mobile, our San Juan casino resort is located just 10 minutes from the international airport and five minutes from historic Old San Juan. With newly renovated guestrooms, the property offers a rooftop infinity pool with stunning views of the San Juan Bay, on-site diverse dining options, full-service spa, a exciting 24/7 casino, modern meeting space, shuttle to Old San Juan and Escambron beach, among many other features, making this resort the premier place to stay.