Sheraton Puerto Rico Resort & Casino

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Sheraton Puerto Rico Resort & Casino

Name: Sheraton Puerto Rico Resort & Casino
Address: 200 Convention Blvd, San Juan, 00907, Puerto Rico, 200 Convention Blvd, San Juan, 00907, Puerto Rico
Price range: From MXN$4,741
Rating: 4

No. 9 of 4-Star Select Hotels in San Juan

200 Convention Blvd, San Juan, 00907, Puerto Rico

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an aerial view of a large city with skyscrapers , green spaces , and a large building at Sheraton Puerto Rico Resort & Casino

a luxurious hotel room with a king - sized bed , a flat - screen tv , and a sliding glass door leading to a balcony at Sheraton Puerto Rico Resort & Casino

a large swimming pool with lounge chairs and palm trees , surrounded by a city skyline in the background at Sheraton Puerto Rico Resort & Casino

Highlights

Ideal location

Pets welcome

Great views

Lots to do

Amenities

Outdoor swimming pool

Surfing

Casino

Sauna

Spa

Massage Room

Fitness Room

Public parking

All amenities

Property Description

Constantly ranked between the top hotels in San Juan, the Sheraton Puerto Rico Resort & Casino is recognized as a modern urban resort. Ideally situated at the viabrant Convention District and steps away from Distrito T-Mobile, our San Juan casino resort is located just 10 minutes from the international airport and five minutes from historic Old San Juan. With newly renovated guestrooms, the property offers a rooftop infinity pool with stunning views of the San Juan Bay, on-site diverse dining options, full-service spa, a exciting 24/7 casino, modern meeting space, shuttle to Old San Juan and Escambron beach, among many other features, making this resort the premier place to stay.

8.0/10

Very Good

Great hotel! Great location to everything, tons of restaurants around!

All 103 reviews

Surroundings

Airport: Fernando Luis Ribas Dominicci Airport

(1.3 km)

Airport: Luis Munoz Marin International Airport

(15.1 km)

Train: Roosevelt

(5.6 km)

Landmarks: Hotel Sheraton Convention Center

(<100m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

One Bedroom Suite with Bay View and Balcony

1 King bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Executive Suite with City View

1 King bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Private toilet

Conditioner

Room Details

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Deluxe Two Double Room with Bay View and Balcony

2 Queen bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Deluxe King Room with Bay View

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Blackout curtains

Room Details

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Traditional King Room

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Presidential Suite

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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Traditional Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

1 King bed

Free Wi-Fi

Non-smoking

Blackout curtains

Bedding: Blanket or quilt

Closed captioning for TV

Lever door handles

Room Details

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Traditional Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

1 King bed

Free Wi-Fi

Non-smoking

Blackout curtains

Bedding: Blanket or quilt

Closed captioning for TV

Lever door handles

Room Details

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1 Bedroom San Juan Suite, 1 Bedroom Suite, Bay View

1 King bed and 1 Sofa bed

Free Wi-Fi

Non-smoking

Air conditioning

Private toilet

Coffee maker/teapot

Room Details

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Traditional Two Double Room

2 Queen bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Private toilet

Room Details

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Superior King Room with Bay View

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Superior Two Double Room with Bay View

2 Queen bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Sundeck Suite

1 King bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Guest Reviews

8.0/10

Very Good

103 reviews

Cleanliness8.0
Amenities8.0
Location8.1
Service7.9

Average for similar properties in San Juan

Most Mentioned

Review summary

Amenities: The hotel offers a range of amenities, including a pool and a coffee bar downstairs, which guests find enjoyable. The lounge restaurant and bar are also appreciated, providing options for relaxation and dining.(based on 1 review)

C‍o‍d‍y‍_‍b‍f‍i‍t

July 31, 2025

Great hotel! Great location to everything, tons of restaurants around!

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 8, 2025

We were a family of four spending 1 night. The door opened with the key card but couldn't close (maintenance had to fix it), Ain't nobody got time for that. The carpet was so dirty and needed to be vacuumed. The bathroom floor had what appeared to be hair swept at the corner and left there. Worst experience (SAD)...

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 30, 2025

Excellent experience,amenities and personnel

A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r

November 17, 2025

IT SUCKS.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

March 24, 2025

Excellent

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

March 11, 2023

It was an excellent hotel. The front desk staff was extremely helpful—a special thanks to Alejandra and also to a young guy (how I wish I would remember his name) at the concierge desk- who made my trip memorable by guiding me to do some fun things on this short trip.

e‍v‍a‍n‍g‍e‍l‍i‍n‍e‍_‍l‍a‍m

October 12, 2024

就很一般不過這個地方嘛也不能要求太高預訂的時候攜程顯示含税費退房的時候不跟我溝通直接扣了我税費我去據理力爭對方黑人就態度一副很不耐煩後來聯繫攜程（北京時間半夜12點多）客服依然秒回（感謝攜程給的安全感）客服讓我電話給酒店前台開始溝通並且一直安慰我不要着急攜程還是靠譜的酒店不行最後他們搞錯了甚至沒有給我道歉當時就應該要求道歉的後悔！

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S‍u‍s‍a‍n

August 18, 2025

I loved the location with TMobile district being a 2 min walk. The room was clean and kept up, the food was delicious and pool was gorgeous. But definitely pricey!

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 16:00

Check-out: Before 11:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

StyleSet menu

Opening hours[Mon - Sun] 06:30-11:00 Open

Age	Fee
Children 17 years old and under	US$22.00 (approx. MXN$402.57) per person
Adult	Set menu:US$42.00 (approx. MXN$768.55) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$100.00 (approx. MXN$1,829.87) per night.

Pets

Pets are allowed on requestAdditional charge

Types of pets allowed: dogs, cats

Fee: US$150.00 (approx. MXN$2,744.8) per room per stay

Service animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2009
Renovated: 2023
Number of Rooms: 428

Phone:+1787-9933500

Email:SheratonPR.Reservations@marriott.com

Frequently Asked Questions

What are the check-in and check-out times at Sheraton Puerto Rico Resort & Casino?

Check-in at Sheraton Puerto Rico Resort & Casino is from 16:00 and check-out is by 11:00.

What amenities and services does Sheraton Puerto Rico Resort & Casino have?

Sheraton Puerto Rico Resort & Casino has the following amenities and services: Shuttle Bus Service.

Does Sheraton Puerto Rico Resort & Casino have a swimming pool?

Yes, Sheraton Puerto Rico Resort & Casino has a pool.

Are pets allowed at Sheraton Puerto Rico Resort & Casino?

Yes, pets are welcome at Sheraton Puerto Rico Resort & Casino, but it is best to call ahead to confirm.

How much does it cost to stay at Sheraton Puerto Rico Resort & Casino?

Prices at Sheraton Puerto Rico Resort & Casino may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Sheraton Puerto Rico Resort & Casino?

The nearest airport is Fernando Luis Ribas Dominicci Airport, just about 18 mins from hotel on foot (1.3 km) away.

What is the cancellation policy for Sheraton Puerto Rico Resort & Casino?

The cancellation policy for Sheraton Puerto Rico Resort & Casino depends on the room type and booking terms.

About This Property

Nearest Airport	Fernando Luis Ribas Dominicci Airport
Distance to Airport	1.33KM
Distance to Train Station	4.41KM
Average Price From	MXN11451
Hotel Star Rating	4