TreeCasa Hotel & Resort Nicaragua

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TreeCasa Hotel & Resort Nicaragua

Name: TreeCasa Hotel & Resort Nicaragua
Address: El Papayal, San Juan del Sur, Rivas 48600, Nicaragua, El Papayal, San Juan del Sur, 48600, Nicaragua
Price range: From VND 5,606,242
Rating: 4.5

No. 1 of 4-Star Select Hotels in Rivas

El Papayal, San Juan del Sur, Rivas 48600, Nicaragua

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Highlights

Airport drop-off available

Free parking

Pets welcome

Lots to do

Amenities

Outdoor swimming pool

Diving

Snorkeling

Horse Riding

Hiking

Spa

Massage Room

Public parkingFree

All amenities

Property Description

9.1/10

Great

Cleanliness9.1

Amenities9.1

Location9.1

Service9.1

All 49 reviews

Surroundings

Landmarks: Bahía Portal del Mar

(1.7 km)

Landmarks: Playa Nacascolo

(2.2 km)

Landmarks: Barefoot Surf Travel - San Juan del Sur Nicaragua

(2.5 km)

Landmarks: Path Off Of Beach

(2.6 km)

Landmarks: Mirador del Cristo de la Misericordia

(2.6 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Garden House

Bedroom 1:1 Double bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Double bed ● Bedroom 4:1 Queen bed ● Bedroom 5:1 Queen bed ● Bedroom 6:1 Queen bed

Non-smoking

Air conditioning

Private bathroom

Electric fan

Towels

Room Details

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Deluxe Family Suite

Bedroom 1:1 King bed ● Bedroom 2:1 Sofa bed and 1 King bed ● Living Room:1 Sofa bed

Non-smoking

Air conditioning

Private bathroom

Electric fan

Towels

Room Details

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Premium Deluxe Treehouse

1 King bed

Non-smoking

Air conditioning

Private bathroom

Electric fan

Towels

Room Details

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Cabin

1 King bed and 1 Double bed

Non-smoking

Air conditioning

Electric fan

Towels

Balcony

Room Details

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Deluxe Twin Room

2 Single bed

Non-smoking

Air conditioning

Private bathroom

Electric fan

Mountain view

Room Details

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Bungalow

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed

Non-smoking

Towels

Bedding: Blanket or quilt

Lever door handles

Room Details

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Deluxe King Room

1 King bed

Non-smoking

Air conditioning

Private bathroom

Electric fan

Towels

Room Details

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Guest Reviews

9.1/10

Great

49 reviews

Cleanliness9.1
Amenities9.1
Location9.1
Service9.1

Average for similar properties in San Juan del Sur

Most Mentioned

Review summary

Family-Friendly Activities: The property offers a variety of activities, including yoga, hiking, horseback riding, and guided tours, catering to both adults and children. Families frequently mentioned the pools, waterslide, and wildlife encounters as standout features.

H‍e‍i‍d‍i

June 23, 2025

I never write negative reviews, but I feel travelers need to be warned. The property itself is beautiful. It is poorly thought out in regard to noise and privacy. All the balconies look at each other and they are not enclosed. At check in we were told of a wedding party, but that it wouldn’t be too bad. It went on until who knows what wee hour of the morning. It was basically like we were next to a night club. What kind of operation puts a noisy venue right next to places to sleep? Not the serene out in the jungle experience we were looking for. Then there is the issue of our ac being broken. We were told multiple times it was fixed, it was not. It blew room temperature (87 Fahrenheit) air. They blamed us for opening the balcony, which was only done briefly to see if maybe a cross breeze could cool the room a little, it was cooler outside than in. We moved at 8:30pm to a little duplex where the guy next to us was hacking up a storm all night. 4 times the flood light by the door beeped and turned on during the night. Making it look like daytime in the room. In the first room the shower didn’t drain. The beds was comfortable, sheets were nice. The futon was terrible two small pieces that didn’t push together. The pool was great, noisy with people not staying there, but that didn’t bother us it closes at 7PM. Since it is full of non guests I did not feel comfortable leaving my phone unattended to go in the pool. Restaurant was good, no service after we ordered.

N‍i‍n‍o‍s‍h‍k‍a

June 13, 2025

Front desk agents were amazing! They were so kind one of the gentleman there helped us with our bags and even escorted us to our cabin. Best service I have ever received so far!

A‍z‍u‍r‍e

June 30, 2025

Such a beautiful resort. Highly recommend. It has something for everyone. It is very beautiful.

L‍u‍i‍s

May 28, 2025

If you love nature, a quiet place to relax and exquisite local gastronomy, this is the place to be. I can’t describe it, you have to live your own experience. It is so magical that it helped me remember my childhood days how this place can have a significant impact. The pool area is beautiful and so is the private beach. You won’t regret it. The staff is friendly and eager to help you in any way to please you.

K‍I‍M‍B‍E‍R‍L‍Y

May 26, 2025

I had such high hopes upon arriving at this property, but the hospitality was nonexistent. I expected the treehouse to be a family friendly experience, but the property caters more to adult parties and day pass drinkers. We arrived on a Saturday and they were hosting a wedding. Music was thumping and instead of placing the rooms of the party-guests near the venue, they placed OTHER guests, like my family. This was incredibly inconsiderate. They could have easily avoided the issue by placing the party guests around the venue location. And place non-party guests away. They did the opposite. We were literally the room right next to the party. Needless to say we didn’t get any sleep. Wait staff ignored us. Reception disappeared. Messages to front desk via WhatsApp went unreturned. There are so many other less expensive treehouses in Nicaragua where you will receive superior service and be treated like a guest. If I wanted a thumping party, I would have stayed closer to the clubs in town, not in nature. Unbelievable disappointment. I was not the only guest to complain. The front desk manager smiled and offered a 10% discount on food purchases. I would have rather had a relaxing experience. Sunday night, no wedding, but music BLASTING again. If you want a club scene, this place is for you. If you are a family, who wants relaxation, AVOID

B‍e‍r‍t‍h‍a

May 22, 2025

Love it. I will definitely come back again. Thank you all for the great service and costumer service.

C‍a‍r‍o‍l‍i‍n‍a

March 11, 2025

The property is very beautiful and the service is amazing!! However the surfing beach is about 25 minutes away and you’ll need your own transportation!

L‍o‍r‍i‍-‍A‍n‍n

February 8, 2025

Beautiful property. The scenery was beautiful the staff was friendly. I enjoyed everything about it. Wish I could have stayed longer. Do remember it is surrounded by trees so expect a critter here and there . My lucky guest was a spider. Drinks could be a little stronger but you can always buy yourself a bottle before exiting the airport.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: 15:00–21:00

Check-out: 08:00–12:00

Front desk hours: [Mon-Sun]07:00–22:00

If you will arrive outside of check-in hours, contact the property in advance

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

StyleA la carte

Opening hours[Mon - Sun] 08:30-10:30 Open

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of US$100.00 (approx. VND 2,636,251) is charged.

Deposit Payment MethodsThis property accepts credit cards

Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets

Pets are allowed on requestFree

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2017
Number of Rooms: 51

Phone:+505-0082854038

Located in San Juan del Sur, TreeCasa Hotel & Resort is in the mountains, within a 15-minute drive of San Juan del Sur Port and Nacascolo Beach. This beach hotel is 2.4 mi (3.8 km) from San Juan del Sur Beach and 4.4 mi (7.2 km) from Playa Marsella.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Art Deco hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Enjoy vegetarian cuisine at La cocina de TreeCasa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 8:30 AM to 10:30 AM.

Featured amenities include laundry facilities and a safe deposit box at the front desk. Planning an event in San Juan del Sur? This hotel has facilities measuring 2583 square feet (240 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Make yourself at home in one of the 36 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at TreeCasa Hotel & Resort Nicaragua?

Check-in at TreeCasa Hotel & Resort Nicaragua is from 15:00-21:00 and check-out is by 12:00.

What amenities and services does TreeCasa Hotel & Resort Nicaragua have?

TreeCasa Hotel & Resort Nicaragua has the following amenities and services: Shuttle Bus Service.

Does TreeCasa Hotel & Resort Nicaragua have a swimming pool?

Yes, TreeCasa Hotel & Resort Nicaragua has a pool.

Are pets allowed at TreeCasa Hotel & Resort Nicaragua?

Yes, pets are welcome at TreeCasa Hotel & Resort Nicaragua, but it is best to call ahead to confirm.

How much does it cost to stay at TreeCasa Hotel & Resort Nicaragua?

Prices at TreeCasa Hotel & Resort Nicaragua may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

What is the cancellation policy for TreeCasa Hotel & Resort Nicaragua?

The cancellation policy for TreeCasa Hotel & Resort Nicaragua depends on the room type and booking terms.

About This Property

Average Price From	VND11219905
Hotel Star Rating	4