Hotel Cultura Plaza

Excellent location, great breakfast Staff is kind and gentle

We would recommend this hotel to anyone looking to explore shopping and museums in San Jose. It was perfectly located and everything was easily walkable. The staff was fantastic, and so helpful! Breakfast was delicious...I wish I had asked for the recipe for the tortillas used in the burrito gallo pinto. There was a bit of street noise, but not too bad. The room was basic, but clean and comfortable. We will use this hotel again!

I had to do a quick layover in San Jose. I spend around 200 nights a year in motels or airbnbs. Having to leave for the airport at 130 in the morning i left my plastic card key in the room. When getting to reception he said i needed to guve him the plastic key card before he let me out. I pointed out my uber was clearing waiting for me. He said he would not unlock the door until he verified the key was in the room. This is not a normal key, mind you, its just a plastic key card. I said please just let me out, and assured him that it was there. He walked away. Spent at least 8 minutes going to my room to get this key. Meanwhile my uber left. Was charged for the no show fee even though i was a pane of glass away from outside. Lastly he came down holding tip i had left for the cleaners. I told him that wasnt for him that it was for the cleaners. He just shrugged and slowly unlocked the door. I always leave the best reviews foe everyone. But this to me crossed a lot of boundaries.

Walls are paper thin. You will hear everything. Especially the traffic outside. So no sleep for you unless you can sleep through loud noises all night. Also take you a face towel because the hotel only provided the larger body and medium hand towels. The hotel is in a good location though. That was a plus.

The staff was friendly and helpful, our room the 1st night was noisy and we didn't get so they much sleep so they moved us to a quieter room for the nest three nights. The pillows were cheap with hard foam and no drinking glasses were provided so we had to use our hands as cups in order to brush our teeth. You were only allowed one type of beverage and one serving per person at breakfast, this is the only hotel I've ever stayed in where you only got 1 cup of coffee for breakfast. Great location and staff but there definitely could be improvements perhaps management needs retraining.

It's a great value with a great location but the building is structurally weak you can literally feel the traffic in the walls.

Close to everything downtown. Even though the room didn't have any window (except a tiny one in the bathroom), it was very noisy with both streets traffic as well as breakfast served in the early morning.